Office Administrator

3 weeks ago


Wimborne, United Kingdom The Warmer Group Ltd Full time

The Warmer Group Ltd is a well-established energy efficiency company providing energy and money saving solutions for homeowners and businesses. We specialise in cavity wall insulation and loft insulation.

With the cost-of-living crisis being present more and more households are struggling, we pride ourselves on being able to help vulnerable people within the UK by reducing their energy bills each month. Through the use of various schemes such as Energy Company Obligation and Great British Insulation scheme, we offer a wide variety of energy efficient installations. Our main aim as a company is to help homeowners lower their energy bills in a way that is most cost effective to them.

**Outline of the role**:
We are looking for an experienced administrator to come and join our team. Previous office administrator experience will be essential to this role. This role consists of processing paperwork of each project and conducting quality checks prior to a job being submitted to the utilities.

To share responsibility for the day-to-day running of The Warmer Group Ltd and to provide administrative support as part of the office team.

**What does the job role involve?**
- The main part of the job role is to organise and prepare grant paperwork for customers who are having grant aided works
- Quality checking work
- Invoicing customers
- To take responsibility for the day-to-day management of bookings for the surveyors and install team
- Handling customer enquiries
- Filing and scanning
- Any other general administration required to support the team

**Key Skills We Are Looking For**:

- IT literate - ability to use a database with advanced basic word and excel skills
- Highly organised, efficient, good attention to detail
- Works co-operatively and effectively with others in a team to achieve shared objectives
- Able to work to deadlines
- Achievement orientated - a pro-active approach with the ability to meet and overcome challenging obstacles
- Common sense approach with the ability to multitask, be flexible and have a problem-solving approach to work
- A team player with the ability to work collectively and independently
- Excellent written and verbal communication skills
- Ability to manage and prioritise workload and quickly respond to changing priorities
- Meet any other needs of the business

We are looking for someone to work full-time Monday - Friday, 9am-5pm.

Pay: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 5 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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