Customer Relationship Manager
2 weeks ago
Customer Relationship Manager
Glasgow Based, hybrid working.
Company BMW car + Fuel card
£30K- £34K Salary
5% annual bonus
A leading pharmaceutical wholesaler with over 80 years of industry expertise is looking for a customer relationship manager to build on existing relationships and to cascade information on their products to their customer’s retail staff. As clients are basedwithin the central belt of Scotland, you will be provided with a company BMW car, fuel card, mobile phone and laptop to assist with the working model of 40% travelling to clients and 60% working from home, maintaining your records and account progress on theirCRM system.
If you are:
- An excellent communicator.
- Confident in assimilating product knowledge, features, and benefits quickly.
- Able to build rapport and develop trusted relationships with key staff.
- Effective time management and journey planning capabilities.
- Effective presentation skills with good use of a variety of sales aids.
- Able to analyse and interpret numerical data, client presentations or market reports to develop a communications action plan.
- A Self-starter able to work on own initiative.
- Assertive, have excellent organisational skills and commercial acumen
- A clean, licenced driver.
Your new role will consist of:
- Representing for clients, brands, or manufacturers in designated stores.
- Site visits across the central belt.
- Providing product detailing, training, and education for all of the relevant in store staff with the aim to provide best in class advice and knowledge to the consumer.
- Collating, recording, and monitoring key information through the CRM tool.
- Building trusted relationships with Pharmacy and all in store teams
- Meeting core productivity KPI targets (e.g., calls per day, effecting details per store etc).
- Gather insight on in store and product competition activity, pricing, display and service.
This is a fantastic role for someone from a healthcare or teaching background looking for a sales role without the hard sell.
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