Clinical Team Administrator

5 months ago

Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a full-time basis, fixed term for 12 months.

We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service. You will be encouraged to develop your skills and knowledge and we may ask you to spend time networking with other bases to facilitate this process.

This role will require a confident, level-headed individual who has experience of supporting a busy team, is able to respond to changing priorities and delivering accurate work within tight deadlines. You should have a good understanding of confidentiality and data protection.

**Main duties of the job**:
You will be joining a fast-paced and changing environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo would be an advantage, however training would be given in respect to any training needs.

You should be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Why Norfolk and Suffolk? **The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
**Communication**

As this is a key element of the role, you will have excellent communication skills which will be utilised for tasks such as:

- First point of contact for our service users and their families.
- Answering the telephone, dealing with enquiries, directing calls, or taking messages and ensuring they are all passed on in an appropriate and timely manner.
- Always maintaining Customer Service standards.
- Establishing and maintaining professional relationships between colleagues, teams, and external stakeholders/ organisations.

**General**

To receive and process information from the teams including typing, photocopying documents. To provide flexible support and cover across the Locality Teams as indicated by Service need and under direction of Locality Business/Administration Manager or their deputy. Attending meetings as required and appropriate to the role. Maintaining Filing systems as per Trust Policy and Procedures. To undertake any other appropriate tasks as requested by the Locality Business/ Administration Manager to meet the needs of the Service.

Other **benefits** include

  • Clinical Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    To work together with the existing central administration team to provide cover for all elements of our service provision. To create and maintain good working relationships with colleagues in our clinical areas to offer support as and when required to both our cash office and reception. The successful candidate with be trained to support with referrals...

  • Clinical Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a 12-Month fixed term or secondment opportunity as a Clinical Team Administrator to join the Central Administration Team who are based at Northside House in Norwich. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for...

  • Clinical Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a six month fixed term or secondment opportunity join our team within Central Administration based at Northside House in Norwich as a Clinical Team Administrator. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for patients...

  • Clinical Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have the experience and drive to fulfil the role of a Clinical Support Team Administrator? Do you enjoy working as part of a team, providing a great service and have an eye for detail? We have an exciting opportunity to join our Administration Team within TheNorth Norfolk & Norwich Care Group. We have 2 positions available (Hellesdon Hospital & The...

  • Clinical Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Catton Ward, a male Medium Secure inpatient ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Northside House, Thorpe St Andrew, Norwich. The role primarily involves the provision of administrative support to the Consultant Psychiatrists in the...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a full-time basis, fixed term for 12 months. We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom NHS Professionals Full time

    **Job Title**:Clinical Support Team Administrator **Trust Location**:Norfolk and Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for you. **About the Trust** We provide mental health and learning...

  • Senior Clinical Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you an experienced administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? If you have said ‘Yes’ to each of the above then we might just have the role for you An opportunity has arisen for a Senior Clinical Support...

  • Senior Clinical Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Administrator

    7 months ago

    Norwich, United Kingdom Reepham and Aylsham Medical Practice Full time

    The Care Coordinator responsibilities include but are not limited to the following: Managing all processes relating to Multi-Disciplinary Team activities i.e., coordinate meetings, administrate and record all decisions/actions as appropriate and maintain database register Management of all processes relating to PCN e.g., projects, communication, targets, IT...

  • Clinical Administrator

    5 months ago

    Norwich, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are We are currently recruiting for a **Clinical...

  • Clinical Support Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Clinical Team Administrator - Wellbeing Service Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team...

  • Clinical Support Team Administrator

    6 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Clinical Team Administrator - Wellbeing Service Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team...

  • Clinical Support Team Administrator

    5 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Please note this role is part time 9 hours per week, split over 2 days, one of those days being a Thursday, the other day to be agreed. ‘The role can be predominately homeworking, with access to an office base. There is also an expectation to attend a monthly face to face team meeting located in Norwich’. This is an exciting opportunity for an...

  • Clinical Administrator

    6 months ago

    Norwich, United Kingdom NHS Professionals Full time

    **Job Title**: Clinical Administrator **Trust**:Norfolk and Suffolk NHS Foundation Trust **Location**: Hellesdon Hospital, Drayton High Road, NR6 5BE **Shift Patterns**:Monday - Friday 9am - 5pm 37.5 **Pay Rate**:£12.45ph **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS must be...