Clinical Administrator

6 days ago


Norwich, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

We are currently recruiting for a
**Clinical Administrator** to join our busy
**Norfolk Alcohol & Drug Behavioural Change Service **to provide administrative support to the clinical team, in particular ensuring that the prescription process is managed effectively for both service users and staff.

This is an excellent opportunity for an Administrator looking to develop their career with a charity dedicated to your personal and professional development.

**Responsibilities**:
**Where**:Norwich

**When**:We’re looking to get the right person in to the team ASAP

**Hours**:30hrs per week

**Salary**: £22,357 - £23,525 dependent on experience (pro rata for part time)

**About the role**:

- Take the lead role for the generation of prescriptions for the service and work closely with clinical team to ensure that prescriptions are produced in a timely and efficient manner
- Ensure adequate supplies of controlled stationery are always available, and that all controlled stationery is received, stored and issued securely in line with legislation and Change Grow Live policy
- Support the Data Admin team in managing the diaries of the Nurses and Doctors Clinic
- Manage an electronic filing system to ensure that client data and information are kept in an orderly and accessible manner
- Support the Lead Nurse by providing data for clinical auditing purposes
- To contribute to the monitoring and evaluation of the service offered to clients and actively involve, engage and consult with service users regarding on-going service developments.
- Ensure that telephone calls from outside agencies, clients and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Attend and minute relevant meetings and forums as requested

**About you**:

- Knowledge and experience of general office procedure and administrative duties
- IT literacy including proficiency in data collection systems
- Expertise in working with Word, Excel, and other IT packages
- Experience of maintaining simple databases and other data management systems
- Excellent interpersonal skills
- Excellent organisational skills
- Sound numerical skills

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (pro rata for part time)
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities

**_ Please read attached Job Description for a more detailed out line of responsibilities and personal specifications_**

If this sounds like you and you’d like to begin your journey with
**Change Grow Live,** then we’d love to talk to you.



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