Clinical Support Team Administrator

7 months ago

Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

We are seeking an enthusiastic and motivated Clinical Support Team Administrator to work alongside our Early Intervention in Psychosis Service within the Norfolk and Suffolk Foundation Trust. This is a substantive position, working 22.5 hours per week.

The post holder will be providing Administration/Business Support to our clinicians and doctors within the team and also provide support to management.

Good office based skills would be required, however, full training will be provided.

**Main duties of the job**:
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience. Customer service skills and full administration experience will be essential for this role. Audio typing skills would be beneficial as our consultants use digital audio equipment for their correspondence. The post hold will also be expected to attend meetings as required, take minutes and follow up on any actions as necessary.

You will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as full training will be provided.

**Working for our organisation**:
This is an exciting time of Transformation of Mental Health Services in Norfolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding Mental Health Services within the community and truly bringing the expertise to where it is needed.

Do you have the passion, ambition and creativity to help us to reach our ambition to develop our Services? We would love to hear from you.

**Detailed job description and main responsibilities**:
Please see attached Job Description.

Essential criteria:

- Experience of working in a busy office and extensive knowledge of all Microsoft packages.
- Experience of using digital dictation for medic letters is desired, but training will be given.
- Diary management and minute taking skills are essential.

Benefits included with this role are:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

**Person specification**:
**Experience**:
**Essential criteria**:

- Understanding and experience in a full range of administration procedures and systems gained through practice at intermediate level.
- Experience of diary management and minute taking
- Working knowledge/Experience of Microsoft Packages

**Qualifications**:
**Essential criteria**:

- NVQ 3 Business Administration or equivalent or working towards.
- Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level

**Desirable criteria**:

- Knowledge of Trust electronic record system

**Other**:
**Essential criteria**:

- Able to work flexibly across a range of different sites/offices
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforc

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have the experience and drive to fulfil the role of a Clinical Support Team Administrator? Do you enjoy working as part of a team, providing a great service and have an eye for detail? We have an exciting opportunity to join our Administration Team within TheNorth Norfolk & Norwich Care Group. We have 2 positions available (Hellesdon Hospital & The...

  • Clinical Administrator

    2 weeks ago

    Norwich, United Kingdom Reed Business Support Full time

    Our client is looking for a clinical administrator to join their team for 12 weeks on a temporary basis to start This is a full time role, working in the office Monday to Friday 9-5, and is offering £10.28 her hour Duties include - To provide secretarial / administrative support to the team in order that they can provide an efficient service to all their...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Catton Ward, a male Medium Secure inpatient ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Northside House, Thorpe St Andrew, Norwich. The role primarily involves the provision of administrative support to the Consultant Psychiatrists in the...

  • Clinical Support Team Administrator

    3 weeks ago

    Norwich, United Kingdom NHS Professionals Full time

    **We have temporary placement opportunity for Clinical Team Administrator in Admin at 80 St. Stephens of Norfolk and Suffolk NHS Foundation Trust.** Norfolk and Suffolk NHS Foundation Trust provides a range of specialist services that are dedicated to the care and recovery of anyone experiencing mental ill health or substance misuse issues across Norfolk...

  • Clinical Team Administrator

    8 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    To work together with the existing central administration team to provide cover for all elements of our service provision. To create and maintain good working relationships with colleagues in our clinical areas to offer support as and when required to both our cash office and reception. The successful candidate with be trained to support with referrals...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom NHS Professionals Full time

    **Job Title**:Clinical Support Team Administrator **Trust Location**:Norfolk and Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for you. **About the Trust** We provide mental health and learning...

  • Clinical Team Administrator

    3 weeks ago

    Norwich, United Kingdom NHS Professionals Full time

    **We have temporary placement opportunity for Clinical Team Administrator in Central CAMHS at Mary Chapman House of Norfolk and Suffolk NHS Foundation Trust.** Norfolk and Suffolk NHS Foundation Trust provides a range of specialist services that are dedicated to the care and recovery of anyone experiencing mental ill health or substance misuse issues across...

  • Clinical Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a 12-Month fixed term or secondment opportunity as a Clinical Team Administrator to join the Central Administration Team who are based at Northside House in Norwich. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for...

  • Clinical Team Administrator

    8 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a six month fixed term or secondment opportunity join our team within Central Administration based at Northside House in Norwich as a Clinical Team Administrator. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for patients...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom NHS Professionals Full time

    **Job Title**:Clinical Support Team Administrator **Trust Location**:Norfolk & Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk & Suffolk NHS Foundation Trust is the place for you. **About the Trust** We provide mental health and learning disability...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Please note this role is part time 9 hours per week, split over 2 days, one of those days being a Thursday, the other day to be agreed. ‘The role can be predominately homeworking, with access to an office base. There is also an expectation to attend a monthly face to face team meeting located in Norwich’. This is an exciting opportunity for an...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Clinical Team Administrator - Wellbeing Service Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Clinical Team Administrator - Wellbeing Service Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team...

  • Clinical Team Administrator

    2 weeks ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    An exciting opportunity has arisen for a full-time band 3 Clinical Team Administrator to join the Integrated Mental Health and Justice Pathway. This is a permanent vacancy and is based at Hellesdon Hospital however there is a need for regular independent travel to support our clinical teams at HMP Bure, HMP Wayland and HMP Norwich. You would be working with...

  • Management / Clinical Support Team Administrator

    1 week ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    IOPS (Intensive Older People’s Service) provide additional, intensive support for a short period of time, to help service users in mental health crisis remain in their own home with as much autonomy and independence as possible. IOPS offer intensive support to service users with dementia of any age and service users over 75 years with functional mental...

  • Clinical Support Team Administrator

    2 weeks ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individuals to be a part of the Administration Team. This role will be supporting...

  • Clinical Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    The Norfolk & Waveney At Risk Mental Health Service are looking to recruit a friendly and experienced Clinical Administrator to support the TIDE Service. This role would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service. You will be joining a multi-disciplinary team...

  • Clinical Support Team Administrator

    7 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...