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Receptionist

1 month ago

Southampton, United Kingdom Richmond Motor Group Full time

Richmond Motor Group are a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with.

This is your chance to join us as we are looking for a full time Receptionist for our busy Southampton dealership. Core hours are Monday to Thursday 9am to 4pm, 24 hours per week. We are looking for someone who can be flexible and cover occasional Bank Holidays and weekday staff holidays.

**Benefits**
- 30 days holiday (including Bank Holidays) pro rata
- Employee benefits platform with High Street discounts
- Workplace pension
- Employee Assistance programme
- Employee Recognition programme
- Staff Wellness platform
- Small friendly team
- Subsidised on site café

**Responsibilities and Duties**
- To greet all customers and visitors whether by phone or in person in a professional and courteous manner.
- To ensure switchboard is answered promptly and courteously at all times, ensuring that an apology is given to the caller should this objective not be met and that continued communication is maintained with the customer should they be placed on hold.
- To ensure switchboard is manned at all times.
- To ensure that messages taken are accurate and passed on to the relevant personnel promptly.
- To ensure all calls are correctly qualified.
- To ensure that the Reception and Customer Waiting Areas are kept in a clean and tidy condition.
- To ensure refreshment is offered to any customer seated in the Customer Waiting Area and to that there are sufficient funds available to do so.
- All sickness and holiday absences to have necessary cover by ensuring that each member of the Reception Team are able to contact each other outside of working hours if necessary, providing total cover at all times.
- To ensure all external and internal post, both incoming and outgoing is dealt with promptly.
- Typing of general correspondence when requested.

**Qualifications and Skills**

You will have excellent communication skills, be efficient and able to work within a team and, also have 1 years customer servcie experience.

You'll learn quickly, deliver high levels of customer service and have a friendly and approachable personality, as well as committed, well presented and reliable.

**Job Types**: Part-time, Permanent

Pay: £13,004.16 per year

**Benefits**:

- Additional leave
- Company events
- Discounted or free food
- Employee discount
- Store discount
- Wellness programme

Schedule:

- Day shift

Work Location: One location

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