Global Security Operations Centre Specialist

2 months ago

Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you willing to learn new skills and expand your knowledge? This offer might be a perfect fit for you.

As a Global Security Operations Centre Specialist in Global Security Operations Centre (GSOC) team, you will maintain regional situational awareness, gather and communicate information relating to events, incidents and crisis that may impact the firm’s people, assets, or operations. GSOC Specialists support the firm wide crisis management structure by convening crisis team meetings, taking meeting notes, and providing written and verbal updates to crisis team members.

**The Global Security Operations Centre (GSOC) Specialist position is an office based role staffed 24/7/365 on a rotational shift basis.**

**Job requirements**
- Provide support and situational updates to stakeholders for incidents that may impact the firm’s employees, assets, or operations, including;
- Security incidents
- Protest activity and civil unrest
- Physical and digital infrastructure incidents
- Severe weather conditions
- Natural disasters, such as earthquakes, volcanic eruptions, or floods
- Monitor and administer travel security operations, ensuring all travel to risk destinations is assessed, approved, and provided the required support.
- Support the physical security teams during events by co-ordination, and dissemination of key information.
- Act as the first point of contact and provide support for enquiries from across the firm.
- Compile and send travel and other analytical reports as scheduled/required

**Required qualifications, capabilities, and skills**
- The ability to work in a fast-paced environment and balance multiple workstreams effectively whilst being proactive in communicating risks and issues and developing appropriate solutions.
- Exceptional written communication skills with ability to produce comprehensive reports and briefs at pace
- Excellent communication and customer service skills, confident to present and brief at the highest levels.
- Experience in Incident Management, Security Operations Centres, Crisis Management, or similar function
- Have attention to detail and the ability to follow processes and procedures with the aptitude to identify areas of improvement
- An aptitude to pick up new concepts and information quickly with the ability to ask effective questions.
- Ability to work shift patterns including days, nights, weekends and bank holidays.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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