Customer Service Advisor

4 weeks ago


London, United Kingdom City Recruitment Services Full time

**Job Role**:

- Providing Customer Services to the Applicants over the phone and at the counter, (answering inbound calls or making outbound calls),
- Dealing with hard copies and soft copies of documentation (e.g. Passport, Proof of Address, Travel Insurance, Travel Ticket, Hotel Reservation, Guest invitation letter etc),
- Taking Biometric registration of the Applicants,
- Taking payment from the Applicants,
- May need to contact/visit the Embassy of Spain in London,
- Your role involves organising & managing the front desk.

The above job role is not limited, you may be requested to assist colleagues within your skills & capacity.

**Your responsibilities**:

- Work as part of a team and supporting team members,
- Be able to achieve individual KPI and team targets,
- Making sure to complete the tasks on time,
- Confidently enable to advice about the services offered by BLS, training will be provided,
- Understanding and anticipating colleague, client and applicant's needs,
- Excellent ability to show customer service skills and a positive attitude,
- Interpersonal skills in both verbal and written communication.

**Applicant’s skills and personal characteristics**:

- Spanish & English speaking,
- Customer service background in a customer-focused environment,

**We will offer you**:

- Competitive salary per hour,
- Full comprehensive training programmes: initial and ongoing training.
- Mentoring programmes lead by senior management.
- Progression opportunities.

**General Working Time**:
Monday to Friday: 08:30 to 05:30, we cannot guarantee the weekly working hours.

Overtime will be paid if you are required to stay extra time to complete your daily tasks. We run payroll from 21st to 20th of next month.

**Starting pay rate**:
£10.00 to £10.25 per hour depending on experience.

**Job Types**: Full-time, Part-time, Temporary contract

**Salary**: £10.00-£10.25 per hour

Schedule:

- 10 hour shift
- 8 hour shift

COVID-19 considerations:
We follow the guidance from the Government.

Work Location: One location

Reference ID: Holborn-0223


  • Service Advisor

    7 days ago


    London, United Kingdom HDR Advisor Full time €14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...


  • London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...

  • Advisor services

    4 days ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    4 days ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    15 hours ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    11 hours ago


    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...


  • London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a customer service officer Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude....


  • London, United Kingdom Recorra Limited Full time

    Job Title: Helpdesk Advisor Job Type: Full Time, Permanent 5 hours over 5 days per week including Saturdays. Recorra is a leading circular economy company, providing services for recycling, data destruction and office supplies in London and the South East. We are born environmentalists, formed by Friends of the Earth in 1988 and now operating as an...


  • London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...


  • London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...


  • London, United Kingdom Grafton Recruitment Full time

    **Customer Service Advisor** Stratford Monday to Friday (Hybrid working 3 days in office, 2 days from home) 08:00 - 17:00 £25,000 - £30,000 **Overview**: Grafton UK is recruiting exclusively for a market-leading Logistics Company to source an enthusiastic Customer Service Advisor to join their fast-growing Customer service team in East London. **About the...


  • London, United Kingdom LinkPoint Resources Ltd Full time

    **_Hybrid working: 2/3 days from Home per week (exc. First two weeks for training & September which is fully office based)_** **_£25,000 pro-rata for a 4-month FTC_** **Customer Service Advisor’s Core Duties** - Manage customer platform upgrades - Provide new platform walk throughs, resolve issues, and provide solutions - Identify customer needs and...


  • London, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Advisor Location: SE London **Salary**: GBP26,000 - GBP28,000 per year Hours: Monday - Friday, 9am -5pm. (35 hours a week) Job type: Fixed term 12 months contract, full-time Overall summary of the Customer Service Advisor: - To provide efficient and effective support to the Operations Manager and Senior Operations Officer - To carry out...


  • Broad Green, Greater London, United Kingdom ARC Recruits Full time

    Bodyshop Customer Service AdvisorTalented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.Responsibilities of a Bodyshop Customer Service AdvisorWork efficiently in a fast-paced accident repair centreDealing with customer...


  • London, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible...


  • London, United Kingdom Julie Rose Recruitment Full time

    Julie Rose Recruitment are seeking a Customer Service Advisor to join their client in Bromley within the Household department. This role is an entry level opportunity for an ambitious college or university leaver with a keen interest in insurance. Full training will be provided. The successful candidate will be responsible for taking calls from new and...


  • London, United Kingdom TL Motors Full time

    Working in this critical customer facing role, our Service Advisors have both sales and service responsibilities. They are the first point of contact for our customers so it’s vital they provide a welcoming experience. For this role we’re ideally looking for an experienced Customer Advisor within the Automotive industry. Our Customer Advisors typically...