Care Coordinator

7 months ago

Rotherham, United Kingdom Broom Lane Medical Centre Full time

Rotherham Central North Primary Care Network Care Co-ordinator job advert Rotherham Central North Primary Care Network is advertising to recruit a team of care co-ordinators to work across its four constituent practices, to aid in the care of their patients. The practices are: Broom Lane Medical Centre (with a branch site at Kimberworth Park) Greasbrough Medical Centre Greenside Surgery Woodstock Bower Group Practice These roles are being advertised centrally on behalf of the network but will be based in and employed by the individual practices. We are intending to recruit several people to work in these roles. Hours per week: 25 hours per week, with variation possible on discussion Pay rate: £10.42 - £10.60 per hour depending on surgery allocation Job Summary The purpose of the role is to help co-ordinate the care of our patients, focussed on working with different cohorts of patients as required by the surgeries and the network: Working as part of our reception teams to improve accessibility for patients contacting the surgery, either via telephone or utilising online consulting platforms.

Navigating patient care needs and providing administrative support to dealing with electronic consultation requests. Providing additional capacity to our reception teams at peak focus times to improve response times. Working with our chronic disease management teams to arrange annual reviews for patients with specific health conditions, for example booking blood test appointments and nurse/GP/Pharmacist review appointments for patients with certain long term conditions like diabetes, heart failure, asthma and COPD. Ensuring patients attend offered screening appointments, including cervical smears, breast mammograms and abdominal aortic aneurysm screening appointments, via invitation and reminders to take up the screening offering Working with our pharmacy teams and clinical leads to improve the care of certain cohorts of patients, as targeted to be in need by those who commission the care we provide or identified by ourselves for example following up patients with previous high blood pressure readings or arranging monitoring blood test appointments for patients on certain medication.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children.

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