Internal Sales
6 months ago
**Job Opportunity: Internal Sales and Customer Support Specialist**
**Company**: MotorScrubber
**About MotorScrubber**: MotorScrubber is a pioneering global manufacturer of compact floor cleaning machines, transforming the cleaning industry with cutting-edge technology. Specializing in efficiently cleaning challenging spaces such as bathroom floors, stairs, and corners, MotorScrubber is synonymous with reliability, innovation, and excellence. Our commitment to scientific principles ensures that our products deliver exceptional performance, setting new industry standards.
**Innovation at the Core**: Renowned for pushing the boundaries of cleaning technology, MotorScrubber recently launched SHOCK, a state-of-the-art floor cleaning machine that has redefined industry standards. Excitement is building around our upcoming revolutionary floor cleaning machine, DRYFT, promising to reshape the future of floor care technology. Joining our team means embarking on an exhilarating journey at the forefront of innovation, where creativity knows no bounds.
**Position: Internal Sales and Customer Support Specialist**
**Responsibilities**:
- Stay updated on new product releases and industry trends to effectively communicate product advantages to customers
- Proactively identify and qualify sales leads through various channels, including LinkedIn, industry events, and customer interactions.
- Collaborate with the sales team to convert leads into potential sales opportunities.
- Assist customers with order processing, ensuring accuracy and timely delivery.
- Collaborate with the logistics and warehouse teams to coordinate shipments and resolve any issues related to order fulfilment.
- Provide product training to customers, ensuring they fully understand the capabilities and proper usage of MotorScrubber machines.
- Utilize ZOHO software for streamlined customer interactions and data management.
- **Leverage LinkedIn Sales Navigator for effective sales strategies.**:
- Provide exceptional customer support by addressing inquiries and resolving issues.
- Collaborate with customers to identify needs and recommend appropriate products.
- Maintain accurate and up-to-date customer records in the CRM system.
- Actively contribute to the feedback loop between customer support and other departments.
**Requirements**:
- Experience with ZOHO software is beneficial.
- Proficient in LinkedIn Sales Navigator.
- Excellent computer skills.
- Strong communication and interpersonal skills.
- Proven experience in internal sales and customer support roles.
- Ability to work collaboratively in a dynamic and innovative environment.
- Strong problem-solving skills and attention to detail.
**Working Hours**:
- Monday to Thursday: 08:30 am to 5:00 pm
- Friday: 08:30 am to 4:30 pm
**Salary Range**:
- £28,000 to £35,000 per annum
**Benefits**:
- Competitive salary ranging from £28,000 to £35,000 per year.
- Opportunity for professional growth and development.
- Supportive team environment that encourages innovation and creativity.
- Access to cutting-edge technology and training resources.
- Additional Paid leave for your birthday
Join us in revolutionizing the way spaces are cleaned and be part of a team that values excellence and creativity.
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£35,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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