Operations Coordinator

4 weeks ago


Marlow, United Kingdom Platinum Resourcing Full time

Our client, a growing, successful and innovative company committed to lowering carbon emissions, is seeking an Operations Coordinator to join their team.

Our client truly are leaders in their market and experiencing a period of growth.

The purpose of this role is to provide administrative and back office operational support in order to achieve business KPIs. The role is varied and will provide a balance in administrative tasks from; supplier and dealer management, operational and customeradministration and sales administration.

This is a hybrid role working 3 days in the office, 2 days remotely.

**Duties**:

- Responsible for auditing, billing and life cycle of products
- Responsible when needed for supporting in business wide or team initiatives and projects to improve efficiency, performance, and customer experience
- Ensuring full compliance with Financial Conduct Authority guidelines
- Responsible for day to day operating tasks
- Responsible for all operational and administrative duties including but not limited to; purchase orders, customer contracts, delivery, logístical operations, spreadsheet/process, delivery/order updates, error recording/reporting/fixing
- Responsible for working from start to finish on all cases
- General ad-hoc administrative duties
- Responsible for ensuring records within the CRM are kept accurately updated
- Responsible for supporting individually to the teams overall KPI performance

Skills and experience required:

- High levels of accuracy and attention to detail in work
- Strong IT skills
- Ability to manage own tasks and prioritise workload
- Ability to work to tight deadlines in a fast paced environment
- Flexible outlook
- Enthusiastic with a 'can do’ attitude
- A willingness to learn and grow within a commercial environment where customer experience and client satisfaction is the primary focus
- Experience in back office, dealer, operational and sales administration



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