Export Coordinator

**Ref no.**
- BHN561421**Salary**
- £30,000 - £45,000/annum**Location**
- Marlow, England**Start date**
- ASAP**Job type**
- Permanent**Job status**
- Open**Job summary**:
This position will support the Export function by acting as administration and coordination support between customers and the Export function. This position is based within the Logistics Function, reporting directly to the Logistics Manager.

**Key skills required for this role**:
export, import, shipping, defence

**Important**:
export coordinator

**Job description**:
Primary responsibilities of this position are as follows:

- Act as the interface between customers and the internal Export Officer
- Receive and review undertakings and other export related documents
- The provision of premium customer service to internal and external customers

Key Responsibilities:
Administration:

- Receive and check undertakings and other export related documents, raise discrepancies with Export Officer
- Proactively export clear orders to support business and customer requirements
- Provide premium support services to internal functional stakeholders as representative of the Logistics function

Customer Liaison:

- Contact customers to obtain key export information as required
- Liaise with customers to support the completion of required export documentation

General Responsibilities:

- Use of business systems
- Provision of premium customer service
- Complete various administrative duties as required

Outline of Competencies:

- Open and Honest Communication
- Attention to Detail
- Adherence to Business Operations, Systems and Processes
- Customer Focused

Qualifications and Experience required:

- Preferable experience working within an export administrator/shipping administrator environment
- Preferable experience of using SPIRE platform
- Basic knowledge of export and import
- Undertaking of export terminology - Export Control, Exporter of Record, Consignee, End User, End User/Consignee Undertakings, Customer Entry, Government/Commercial contract, UK Strategic Export Control List, although not mandatory
- Educated to GCSE level of equivalent
- Fully conversant with Microsoft Applications (Word, Excel, PowerPoint, Outlook)
- Excellent written and communication skills
- High level of accuracy when processing data

Key Measures:

- Team KPI's
- Accuracy of work
- Facilitation of business functionality