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Tenancy Support Officer

3 months ago

Great Yarmouth, United Kingdom Great Yarmouth Borough Council Full time

**About The Role**

The Tenancy Services Team is a busy customer facing service responsible for delivering tenancy management service to residents of over 5,700 Council homes across the borough from two area offices which each serve both urban and rural areas.

We are looking to recruit a Tenancy Support Officer to work within our Tenancy Services Team support our older tenants in the community. The role focuses on developing and promoting the use of our Communal Rooms within our Sheltered Housing schemes, helping tenants to maintain their independence and reducing loneliness and social isolation. We value the importance of providing safe communal facilities for all Sheltered Housing tenants to use whilst enjoying a variety of activities.

This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS).

Interviews will be held on: Friday 26 April 2024

**About You**

If you are self-motivated, customer driven with excellent communication skills and are passionate about making a difference to people’s lives, this opportunity is for you. In return we will offer you a varied and challenging role in a dynamic and ambitious Council where you can make a significant difference.

A flexible approach is required in this demanding role as we are always looking at new ways of working to meet the needs of our tenants and to respond to the challenges of maintaining our estates.

**About Us**

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the way in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been more focused.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

As part of our recruitment process, all applicants will be required to evidence that Right to Work in the UK.

Please note that the Council is not a licensed sponsor.

To undertake Right to Work checks, you will be required to share your details with our third party provider, Credence.

Some roles require a Disclosure and Barring Service (DBS) check, where this is required, it will be clearly stated in the advert, along with the Job Description and Person Specification. Please note, where a job advert indicates that a DBS check will be undertaken, you will be required to share your details with our third party provider, Credence.

**Job Types**: Full-time, Permanent

**Salary**: £27,334.00-£29,777.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Great Yarmouth