Service Desk Advisor

4 weeks ago


Ilford, United Kingdom Premier Work Support Full time

An excellent opportunity has arisen for a **Service Desk Advisor** to join our client in their established local business.

Reporting to the office manager you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions. The Service Desk Advisor will also contribute to problem resolution to our customers.

**Duties and responsibilities will include**:

- Log jobs
- Provide customers service information
- identify and resolve customer issues
- Follow-up on customer chasers, overdue jobs
- General reporting
- Reporting any escalations to the supervisor/manager

**To be considered for this role you will need**:

- Experience in a busy call centre
- Exceptional Interpersonal skills
- Ability to motivate others and be a team player
- Previous experience of working within a team
- Strong IT and documentation skills

Hours are Monday to Friday, 8:30-17:30 plus 1 in 3 Saturdays 9:00-13:00 (Saturdays are paid overtime at time and a half).


  • Service Desk Analyst

    4 weeks ago


    Ilford, United Kingdom 4Recruitment Services Full time

    Our local authority client based in East London are urgently seeking an experienced Service Desk Analyst. **Job Role** Ensuring effective IT services are delivered to all council users, internal and external. **Role Context** The role is part of a support team with collective responsibility for delivery of excellent services to customers. The role holder...

  • Service Advisor

    3 months ago


    Ilford, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £35,000 Location - Ilford   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...

  • Service Advisor

    4 weeks ago


    Ilford, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £35,000 Location - Ilford   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...

  • Service Advisor

    2 months ago


    Ilford, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £35,000 Location - Ilford   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...

  • Service Advisor

    4 weeks ago


    Ilford, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £35,000 Location - Ilford   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...

  • Service Advisor

    4 weeks ago


    Ilford, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary & OTE - £35,000 Location - Ilford   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...


  • Ilford, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential. For this Handler role you will be required to work within one of the...


  • Ilford, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential. For this Handler role you will be required to work within one of the...


  • Ilford, Greater London, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential.For this Handler role you will be required to work within one of the business'...

  • Sales Advisor

    2 weeks ago


    Ilford, United Kingdom Style Mantra Full time

    **About us** Life styles group limited is a small business in Ilford. We are professional, agile, customer-centric, and our goal is to help customers and increase sales for the company. Our work environment includes: - Food provided - Casual work attire - International workforce - Relaxed atmosphere - Safe work environment - Lively atmosphere - Casual...

  • Senior HR Advisor

    3 weeks ago


    Ilford, United Kingdom Adecco UK Full time

    **Senior HR Advisor** **Location: Ilford, London** **Salary: £32,000-36,000 + Flexible benefits** We are looking for an experienced **HR Advisor **to join a highly successful property management company in Ilford with a new mission to provide accommodation, support and guidance to people requiring temporary accommodation. Alongside its commercial work,...


  • Ilford, United Kingdom HVAC Recruitment Full time

    Health & Safety AdvisorHainault, EssexMonday - Friday£45,000 + Car AllowanceAn exciting opportunity has arisen for a new Health and Safety Advisor to work on behalf of one of the fastest growing SME FM Service providers in the UK right now!In the role of Health and Safety Advisor you will support the development and ensure the delivery of the Company...


  • Ilford, United Kingdom HVAC Recruitment Full time

    Health & Safety AdvisorHainault, EssexMonday - Friday£45,000 + Car AllowanceAn exciting opportunity has arisen for a new Health and Safety Advisor to work on behalf of one of the fastest growing SME FM Service providers in the UK right now!In the role of Health and Safety Advisor you will support the development and ensure the delivery of the Company...

  • Financial Advisor

    3 weeks ago


    Ilford, United Kingdom Integrity Resource Solutions Full time

    **Financial Advisor (Non Diploma)** **Salary: £24,000 Basic (£40-60K OTE Year1), + Car Allowance, Homebased/Remote** **Locations: Ilford** **The Company** A Global Financial Services Organisation is currently recruiting for Financial Advisors to join their existing team. The role involves managing a customer database, advising clients on a range of...


  • Ilford, United Kingdom Brandon James Health & Safety Full time

    A global leading engineering and construction consultancy that strives on delivering an exceptional service for their clients across a multitude of high value construction projects, are looking to appoint a new Principal Designer / CDM Consultant to operateout of their Essex, London base. You will have the ability to undertake the Principal Designer role on...

  • Sales Advisor

    3 weeks ago


    Ilford, United Kingdom Taqwa Carpets Ltd Full time

    An exciting position has become available for a Sales Advisor to join a friendly team based in Ilford. The jobs comes with a competitive salary. This is an excellent opportunity to join a well-known, family run business and progress within your career. Role Requirements - Previous sales experience distinct advantage but not essential as training will be...

  • Employment Advisor

    4 weeks ago


    Ilford, United Kingdom Maximus Full time

    General information Job Posting Title Employment Advisor - Restart Date Thursday, February 29, 2024 City Redbridge Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every...


  • Ilford, United Kingdom NELFT NHS Foundation Trust Full time

    Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The...


  • Ilford, United Kingdom Otto Car Full time

    **About us** **Otto Car is a high-growth business in the mobility sector in London. We strive to help private hire drivers and Uber partners get PCO ready cars and achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.** **Our work environment includes**: - **Growth opportunities**: - **On-the-job...

  • People Advisor

    7 days ago


    Ilford, United Kingdom Barnardos Full time

    An exciting opportunity has arisen for an experienced People Advisor to join Barnardo's People Team, supporting the Children's Services London region. The region covers the whole of London and the candidate will ideally be situated in or around London as the role will primarily be working from home with regular travel required to services within the...