Police Community Support Officer

4 months ago

BerwickUponTweed, United Kingdom Northumbria Police Full time

**Salary**:£23,958, rising to £26,280 basic annually (equating to a potential £30,306 - £33,244 with shift and weekend allowances based on the standard shift pattern)

Location: Forcewide - _Positions are available across the force area however we are looking to recruit mainly into our Northern Area Command, particularly rural Northumberland. Please note, we are unable to guarantee you a particular location and you could be positioned anywhere throughout the force area._

Hours/Contract: 37 hours

**Working for #TeamNP**

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job - and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

**The role**

Here at Northumbria Police, we think our region is amazing It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a Police Community Support Officer (PCSO)**.**

Our exciting PCSO apprenticeship programme is a chance to earn as you learn; we’ll equip you with the skills and confidence to engage with local communities, help to prevent crime and build valued relationships. You provide a visible and reassuring presence, being the eyes and ears of both the public and Northumbria Police. The community we serve is diverse and you could be working in either rural or urban communities.

As a PCSO you will work within a Neighbourhood policing team and be responsible for:

- Engaging with local communities and partners to build and maintain positive relationships, identifying issues that impact on local communities and implementing problem solving solutions to tackle these concerns and keep communities safe
- You will respond to and take control of incidents occurring within allocated areas and within designated powers, conduct initial investigation and scene preservation where necessary.
- Provide a quality service to victims and witnesses of crime and anti-social behaviour, identifying vulnerable victim and ensuring appropriate safeguarding measures are implemented and adopted.
- Participate in briefings, operations, and other policing activities within appropriate authority levels to contribute to successful planning and conclusion.
- Attend court and support court preparation activity as necessary.
- Exercise designated powers in accordance with, and directed by, those set by the Chief Constable.
- Liaise with a wide variety of community partners to resolve problems, deter crime, and provide advice.

You will be approachable and adaptable, and these skills will support you to build positive and sustainable relationships with key community figures. These relationships will allow you to become the respected face of Northumbria Police within the community.

If you can do all of this and still shrug off your experiences at the end of the day, you'll be rewarded with an immensely satisfying job that's never dull, as well as the opportunity to make a real difference to the community and the Northeast. Sound interesting? Look and see how you can help us make a difference.

**What you’ll do**
- You need to be able to listen, understand and not jump to conclusions about what you see and hear, but work to find the best solution for everyone. This role is all about talking to the public, building bridges and winning the trust of communities. That means you’ll be resourceful, diplomatic, motivated and in touch with the real world.
- As a PCSO although you don’t have powers of arrest, handcuffs or batons, what you do have is your training, communication and interpersonal skills to deal with challenging people in difficult situations.
- You'll need to be able to stand up for yourself and deal with confrontational situations, but you’ll never be alone - there will always be police officers and other support staff on hand to help. When the going gets particularly t

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