Cluster IT Support Technician
2 weeks ago
**2nd Line IT Technician**£25,000**
**Clacton-on-Sea (covering Multiple sites)**
Code Red is looking for an exceptional 1st and 2nd Line IT Technician to join a fantastic client of ours. This role will be based in Reading with travel to different clients sites when needed in the reading area. This is also a great opportunity for 1st Lineengineer looking to also move into 2nd line.
- To provide practical support to the ICT infrastructure at client sites across a range of systems and hardware, to ensure that educational needs of students are met.
- Support all users in best practice utilisation of ICT resources
- Able to engage with end users in schools and central team staff
- Identify, troubleshoot and resolve IT issues
- Installation of devices (software/hardware)
- Providing 1st and/ 2nd line IT support
- Escalating issues to 3rd line/development where required
- Undertaking small/medium internal IT projects as and when require
**Must have**:
- Full UK driving license
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