IT Support Technician

1 month ago


Stokeontrent, United Kingdom Adria Solutions Ltd Full time
IT Support Technician Stoke on Trent

On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.

Responsibilities:
  • Provide efficient and professional 1st line technical support to end-users.
  • Manage and troubleshoot on-premise Microsoft-based systems, encompassing Windows Server, Active Directory, and Hyper-V.
  • Handle Microsoft Office 365 tenancy admin tasks, including Exchange, SharePoint/OneDrive, Teams, and Security.
  • Collaborate with colleagues to implement and maintain IT infrastructure solutions.
Skills and Experience:
  • Ideally, 1-2 years of experience in an IT support role.
  • Hands-on expertise in Active Directory and Azure administration.
  • Knowledge of networking principles and protocols.
  • Familiarity with ticketing systems and IT service management tools.
  • Familiarity with 3CX Voice over IP systems/technologies would be advantageous.
Benefits

This is a great opportunity for an IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits:

  • A dynamic and collaborative work environment
  • Opportunities for professional development and training.
IT Support Technician Stoke on Trent
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