Trainee Tenancy Officer

3 weeks ago


St Helens, United Kingdom Torus Group Full time

We are looking for an enthusiastic Trainee Tenancy Officer to join our St Helens Neighbourhood team. Our Trainee Tenancy Officer plays a key role in owning and resolving a variety of Neighbourhoods tasks working closely with relevant Officers in the team.

This role will give you a platform to develop your skills and knowledge within Housing Services and across the wider business.

**The role is a 12 month fixed term contract to cover maternity leave.**

**This is an important role in which you will**:

- Support Neighbourhood Staff across a range of activities, including void and tenancy management and tenancy sustainment
- Promote, encourage, and help tenants to carry out transactions online
- Work collaboratively with other teams across Housing and the wider organisation as required

**To be successful in this role you will**:

- Have CIH Level 3 or a willingness to work towards this qualification
- Experience of dealing with customers over the telephone and face to face, preferably in the Housing or Support Sector
- The ability to organise, prioritise and finish tasks within your remit

**_
PLEASE NOTE:_**
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;_
- _ Right to work verification _
- _Qualification certificate check_
- _ 2x Completed references _
- _OH Health Questionnaire - Fit For Work_
- _ DBS check (if required for role)_
- _ Completion of all new starter documentation including signed T&C’s_

**_
‘Happy to Talk Flexible Working’ _**

We are over 1,500 diverse and talented people sharing the same inspiring goal: to create a better society through providing homes people love to live in, in communities they want to be part of. We are true professionals, who thrive in this fast-moving, challenging and rewarding environment because we know that the stronger our organisation is, the better we can benefit our customers and colleagues alike.

Every single one of our colleagues has unique qualities that we value highly. We share a culture of innovation and bravery, working closely together to do the right thing for each other, for our customers and for the communities we live and work in.

We believe our people deserve the opportunity to explore themselves and their potential. That’s why we encourage and support everyone at Torus to be the best they can be. We are delighted to have been awarded Investors in People Gold status - because when our colleagues achieve their best, they’ll achieve their best for Torus.

We are Torus. We are building the future.

PLACEHOLDER



  • St Helens, United Kingdom New Pastures Housing Full time

    £21,000 plus £275 per month car Allowance **Tenancy Support Officer Job Specification** New Pastures Housing is a charity who are committed to supporting people with a housing need across the Midlands. At New Pastures our vision is to create a community where no one, no matter their background, identity or circumstances feels vulnerable and socially...

  • Team Leader

    7 days ago


    St Helens, United Kingdom Torus Group Full time

    We are extremely excited to launch our new Neighbourhood Housing Management Model across our operating areas of Liverpool, Warrington, and St Helens. This model has been devised to enhance the way our services are delivered and to ensure we are more responsive to tenants needs through spending more time in our Torus neighbourhoods. To achieve this, we are...


  • Bury St, Suffolk, United Kingdom Range Recruitment Full time

    _Your New Journey Begins Here._Tenancy Sustainment Officer required to join our client's team on a temp to perm basis in Bury St Edmunds.Responsibilities:You will be supporting individuals living in a hostel environment to gain access to vital services such as; benefits, social care support, drug or alcohol misuse, and housing tenancies.You will become the...


  • Bury St. Edmunds, United Kingdom Range Recruitment Full time

    _**Your New Journey Begins Here.**_ Tenancy Sustainment Officer required to join our client’s team on a temp to perm basis in Bury St Edmunds. **Responsibilities**: You will be supporting individuals living in a hostel environment to gain access to vital services such as; benefits, social care support, drug or alcohol misuse, and housing tenancies. You...


  • St Helens, United Kingdom Leaders Romans Group Full time

    Leaders are looking for a driven individual to join our successful St Helens branch as their new Trainee Lettings Negotiator. If are you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for you future career, this is the role for you. Experience in...


  • St Helens, United Kingdom Torus Group Full time

    We are now looking for an experienced Neighbourhood Officer to join the St Helens team on a permanent basis. The Neighbourhood Officer is key to ensuring the sustainability of our estates. This is a proactive role managing a portfolio of properties maintaining a high-quality service for tenants. You will be responsible in helping to maximise our income,...

  • Asb Officer

    3 weeks ago


    St. Helens, United Kingdom Torus Full time

    **ASB Officer** **Liverpool, Warrington and St Helens** **£29,579 per annum** **Full Time - 37 hours per week** **Permanent** Our Safer Estates Compliance Team provide a crucial function in protect demand for our properties from the negative effects of nuisance, anti-social behaviour and other tenancy breaches, using a range of early intervention tools...


  • St Helens, United Kingdom Uthink People Developing People Full time

    **Housing Support Officer - Uthink PDP** Purpose of the role: To provide Specialised Supported Housing too vulnerable people with complex needs and behaviours that challenge them living in a Uthink PDP tenancy and assisting them in sustaining a tenancy in the long term. You will be required to work with a caseload of clients providing weekly support for...


  • St Helens, United Kingdom Uthink People Developing People Full time

    **Housing Support Officer - Uthink PDP** Purpose of the role: To provide Specialised Supported Housing too vulnerable people with complex needs and behaviours that challenge them living in a Uthink PDP tenancy and assisting them in sustaining a tenancy in the long term. You will be required to work with a caseload of clients providing weekly support for...


  • Bury St. Edmunds, United Kingdom Suffolk Advertising (SCC) Full time

    **West Suffolk Council - West Suffolk House, Western Way, Bury St Edmunds, Suffolk IP33 3YU**: - **£30,825 - £35,745 per annum**: - **37 hours per week**: - **Permanent**: - **Reference: 0540** A home is more than just a roof over someone’s head - it’s where individuals and families find their security, safety and stability. Working in this team...


  • St Helens, St. Helens, United Kingdom Uthink People Developing People Full time

    Housing Support Officer - Uthink PDPPurpose of the role:To provide Specialised Supported Housing too vulnerable people with complex needs and behaviours that challenge them living in a Uthink PDP tenancy and assisting them in sustaining a tenancy in the long term. You will be required to work with a caseload of clients providing weekly support for each...

  • Housing Officer

    3 weeks ago


    St. Helens, United Kingdom Torus Full time

    **Housing Officer / Homefinder - Allocations and Lettings** **St Helens** **£29,579 per annum** **Full Time - 37 hours per week** **Fixed Term - 12 months contract** This role is internally known as Homefinder Officer. As a key member of the Allocations and Lettings team the Homefinder Officer will be responsible for delivering the landlord functions...


  • St Helens, United Kingdom Torus Group Full time

    Join our Safer Estates Team as an **ASB Enforcement Officer **and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal...


  • St Albans, United Kingdom St Albans City & District Council Full time

    Job Advert **Tenancy Team Administrator** The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. **£27,110 - £29,459 inclusive annual salary + up to 19.7% employer pension contribution plus essential car user allowance** **Permanent** **Full-time (37 hours per...


  • Bury St. Edmunds, United Kingdom Goodman Masson Full time

    We own and manage c.7,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. It's a really exciting time to join us. We've recently launched our new corporate plan which sets out what we want to achieve over the next 5 years, with new strategies to support our ambitions. These build on the good...

  • Housing Officer

    1 week ago


    St Helens, United Kingdom Analog Films UK Full time

    Join Our Team as an Experienced Housing Officer in St Helens Are you an experienced housing professional looking for a rewarding opportunity to make a difference in people's lives? Do you thrive in a role where you can manage tenant relationships, coordinate repairs, and handle administrative tasks with precision? If so, we want to hear from you! Position:...


  • St. Helens, United Kingdom Vetro recruitment Full time

    We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!. Purpose of the Role: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team. **Responsibilities**: Housing Management...

  • Housing Officer

    4 weeks ago


    St Helens, United Kingdom Vetro Lancashire Full time

    We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!. **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team. **Responsibilities**: Housing...

  • Housing Officer

    3 weeks ago


    St Helens, United Kingdom Vetro Recruitment Full time

    Housing Support Worker / St Helen's We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's! **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing...

  • Housing Officer

    3 weeks ago


    St Helens, United Kingdom Vetro Lancashire Full time

    We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!. **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team. **Responsibilities**: Housing...