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Tenancy Sustainment Officer
1 week ago
Your New Journey Begins Here._
Tenancy Sustainment Officer required to join our client's team on a temp to perm basis in Bury St Edmunds.
Responsibilities:
You will be supporting individuals living in a hostel environment to gain access to vital services such as; benefits, social care support, drug or alcohol misuse, and housing tenancies.
You will become the point of contact to offer guidance aswell as sharing vital knowledge on how to navigate everyday life.
Working hours:
Saturday to Wednesday
Shift patterns; [Rota Basis - must be able to work across the two shift patterns]
Early - 07:4- 15:15
Late - 14:2- 22:15
Skills Required:
- Good Listener
- Compassionate
- Ability to build relationships and trust.
- Effective communication
- Ability to deal with challenging situations that can arise suddenly.
- Effectively provide positive engagement and reflection
- Ability to use IT based systems.
- Able to hold confidential information privately.
ESSENTIAL EXPERIENCE REQUIRED
- Managing tenancies
- Knowledge of housing benefit services
- Hold an understanding of homeless hotels and how to offer tenancy support to those in these situations.
- Experience working with vulnerable individuals
- Enhanced DBS certificate - Registered on the update service
If you would like more information please do not hesitate to drop a message to our team or give our office a call.
Benefits:
- Company pension
- Employee discount
Experience:
- Tenancy: 1 year (preferred)
Ability to Commute:
- Bury St. Edmunds (required)
Work Location:
In person
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