Customer Service Advisor

1 month ago


Edinburgh, United Kingdom Blue Arrow Full time

Edinburgh

If you are a motivated people person with a passion for banking, a proven supplier in providing excellent customer service with the mindset to go the extra mile for your customer and a ferocious hunger to grow in the financial sector

Then give me a call to know more or hit apply

Location: Teviot House, South Gyle, EH12 9ZA

Pay rate: £10.63 per hour

Contract: This will be an on-going contract with permanent opportunities available

Hours: Full time, 35 hours per week - Monday to Friday, 9 am to 5 pm

**Job Description**:
High level Business Banking role within our new support team.

You will be first point of contact for all business banking customer enquiries, think bank teller rather than call centre

Liaising with clients to obtain more information if needed.

High level attention to detail.

Escalate higher priority requests and queries to the relevant team, i.e Fraud Team, Anti Money Laundering Team & the Credit Risk Team

Work closely with a variety of stakeholders to manage expectations of the business

**Benefits**:

- Full paid training & excellent career development opportunities.
- Weekly pay
- Generous holidays with 28 days per year
- Competitive pay rate/Overtime
- On-site parking available, canteen and Starbucks
- Bus stop is a 5/10 min walk, Tram and Train links also available.

Please note this is a full time position.

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with me today.



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