Customer Services Advisor

2 months ago


Prescot, United Kingdom Livv Housing Group Full time

Department:
- Customer Services- Job title:
- Customer Services Advisor- Contract type:
- Permanent, Part-time- Reference number:
- 1864- Number of posts- Multiple- Salary:
- £23,385 - £27,400 (Spot Salary FTE) =
- £12,640 - £14,810 (Spot Salary 20 hrs)- Hours per week:
- 20**Closing date**:
**31 May 2023**

20 hours mixed shifts examples over two weeks
- Day- Start- End- Shift Length (hours)- Mon- 10:30- 14:00- 4.5- Tue- 11:00- 15:00- 4- Wed- 16:30- 20:00- 3.5- Thu- 11:00- 15:00- 4- Fri- 12:00- 16:00- 4Saturday included:

- Day- Start- End- Shift Length (hours)- Mon- 10:30- 14:00- 4.5- Tue- 12:00- 16:00- 4- Wed- Off- Off- 0- Thu- 09:00- 13:00- 4- Fri- 13:00- 17:00- 4- Sat- 09:30- 13:00- 3.520 hours** Late Shifts **to 8 pm examples over two weeks.

Week 1
- Day- Start- End- Shift Length (hours)- Mon- 15:30- 20:00- 4.5- Tue- 16:00- 20:00- 4- Wed- 16:30- 20:00- 3.5- Thu- 16:00- 20:00- 4- Fri- 16:00- 20:00- 4Week 2 **including** **Saturday** with alternate day off
- Day- Start- End- Shift Length (hours)- Mon- 15:30- 20:00- 4.5- Tue- 16:00- 20:00- 4- Wed- Off- Off- 0- Thu- 16:00- 20:00- 4- Fri- 16:00- 20:00- 4- Sat- 09:30- 13:00- 3.5For the first three weeks, you would be required to work 9 - 5, Monday to Friday for training before moving onto the agreed shift pattern as advertised.

The Contact Centre operates between 8am - 8pm, Monday to Friday and 9:30 - 13:00 on a Saturday. In this role, you would not be required to work any later than 8pm but depending on the needs of the business, may be asked to start your shift earlier if required and given advanced notice of this.

The shifts are released via an app six weeks in advance.



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