Clinical Risk and Safety Investigations Officer

6 months ago

Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

The post holder is responsible for facilitating the functions of the Trust’s Clinical Risk and Safety Investigations Team. This will include, but is not limited to providing administrative and clerical support in respect of risks, incidents, the CAS alert process, as needed, the InPhase risk management system, patient safety and quality improvement.

The post holder will act as the first line of contact for the department providing and exchanging information and advice, and escalating where necessary.

Whilst working within the Trust’s Clinical Risk and Safety Investigations Team, the post holder will be expected to work closely with staff at all levels of the organisation. The post holder will be required to work independently, under supervision and as part of a team.

To provide high quality administrative support for corporate risk and governance activities using a range of secretarial procedures and Trust software programmes and MS Tools.

To support the team to ensure that patient safety incidents are identified, reviewed and reported within the nationally set timeframes by providing robust and timely administrative support, liaising with clinical teams and escalating when necessary in order to meet contractually set deadlines.

Administer the Trusts CAS alert mailbox, receiving and responding to alerts issued from the national alerting system.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

This post is currently based at Luton; if the Bedford site is preferred this can be discussed at interview

General Administrative and Office Support

To provide high quality administrative support for corporate risk and governance activities using a range of secretarial procedures and Trust software programmes and MS Tools.

Act as departmental facilitator; dealing with correspondence, telephone enquiries and visitors to the department, assisting them in accordance with good customer care practice, passing them on to relevant staff.

Monitor stock levels and re-order stationery and office supplies and non-stock items as necessary, liaising with IT and procurement departments as appropriate, and following up on any outstanding orders, when required.

Maintain an accurate and up-to-date and organised departmental electronic filing system working within the principles of the NHS Records Management Code.

Responsible for arranging and coordinating meetings for the Clinical Risk and Safety Investigations department, including preparing and circulating agendas and papers, booking venues, arranging interpreters as appropriate and supporting associated arrangements.

To provide secretariat to any risk and governance meetings and take and transcribe formal minutes.

Manage administrative processes through the support of high quality communication, data and information systems.

Support the development of any risk and governance templates and support documents for the divisional teams to promote standardised governance processes across the organisation.

Respond positively and flexibly to changing and often urgent demands to ensure the Clinical Risk and Safety Investigations department maintains a professional and responsive function.

Patient Safety Incident Response Framework (PSIRF) Process

To support the team to ensure that patient safety incidents are identified, reviewed and reported within the nationally set timeframes by providing robust and timely administrative support, liaising with clinical teams and escalating when necessary in order to meet contractually set deadlines.

Set up, coordinate and minute the PSIR Panels as required and circulate appropriate papers.

Liaise with investigation teams to ensure timescales are adhered to and escalate any risks to timely completion of investigations to the Clinical Risk and Safety Investigations Manager.

Support the team to develop, maintain and monitor a system for tracking progress against deadlines for incidents.

Provide investigative templates and documents to clinical teams as required and liaise with the Trust communications team to ensure that the departmental templates and information are

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