Part Time Contract Support Officer
3 days ago
**Details**:
**Reference number**:
- 245660**Salary**:
- £33,201 - £38,184- Pro-rata**Job grade**:
- Higher Executive Officer- HMPPS Band 6**Contract type**:
- Permanent**Type of role**:
- Administration / Corporate Support**Working pattern**:
- Flexible working, Job share, Part-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- South West EnglandAbout the job
**Job summary**:
- This position is based at NPS 2A WYNNE JONES CENTRE AYLESBURY, HP21 7RL, NPS EASTON COURT HIGH WYCOMBE, HP11 2EL, NPS FAREHAM BOROUGH COUNCIL FAREHAM, PO16 7AZ, NPS GREYFRIARS HOUSE READING, RG1 1PE, NPS HEAD OFFICE OXON BICESTER, OX26 2QD, NPS IMPERIAL HOUSE ALDERSHOT, GU11 1DP, NPS ISLAND HOUSE LYMINGTON, SO41 9GA, NPS JAMES GLASHIER HOUSE BRACKNELL, RG12 1BP, NPS MACMILLAN HOUSE OXFORD, OX1 1BN, NPS Milton Keynes Magistrates Court, MK9 2YK, NPS NEWPORT PROBATION OFFICE NEWPORT, PO30 5BN, NPS PORTSMOUTH CITY COUNCIL PORTSMOUTH, PO1 2BQ, NPS PORTSMOUTH PROBATION OFFICE PORTSMOUTH, PO1 2BD, NPS REVELSTOKE HOUSE SLOUGH, SL1 2HF, NPS ST CLEMENTS HOUSE BASINGSTOKE, RG21 7SB, NPS TOWN QUAY HOUSE SOUTHAMPTON, SO14 2PT, NPS UNITS 9 AND 10 TALISMAN BUSINESS CENTRE BICESTER, OX26 6HR, NPS THE COURT HOUSE HAVANT, PO9 2AS**Job description**:
The role is within the South Central Community Integration, specifically sitting in the Contract Management Team. The team is responsible for Commissioned Rehabilitative Services contract management and interfaces with other providers and stakeholders. Other responsibilities include the service planning, development, transition, exit and mobilisation of probation contracted activities. The services delivered by external providers support People on Probation with the aim of achieving desistance from offending, strengthen protective factors to support a move away from an offending lifestyle and towards a healthy pro-social future.
**Overview of the job**
Accountable to a designated Senior Contract Manager (SCM) the CSO will support efficient and effective contract management, including Commissioned Rehabilitative Services contracts, within their area. The post holder will also support the work of their local contract management team and Operational and System Assurance Group to quality assure and audit operational service delivery and deliver the Annual Service Operational Audit Plan.
It is an offender facing role in terms of working with service users to ascertain their views on the services received.
The post holder will contribute to the support of a portfolio of contracts within the PS regions, including Commissioned Rehabilitative Service contracts, and it involves complex stakeholder and delivery chain relationships.
The geographical base for the CSO post can be flexible within their contract management area and may require some work in London and other locations.
**Summary**
The CSO is a support role with administrative, secretariat and data handling and analysis responsibilities. Overall, the post contributes to the support of the contract management team with their remit to monitor and validate provider performance, assure delivery of services in the community and manage the relevant contracts.
Working alongside the Senior Contract Manager and Service Manager (SM), the CSO will support the delivery of the contract management governance processes in relation to designated providers. They will provide a secretariat service by co
- ordinating Service Management Board, Contract Strategy Board, Change Management Board and other groups as directed by the SCM and SM.
The post-holder will support the work of their local contract management team and operational audit activity to assist the process of OA such as data collection and analysis, research and observation of provider practice and performance.
The post holder will undertake research and analysis activities as required which will demand initiative and self-motivation. E.g., review of stakeholder surveys and opinions, development of 'good practice' case studies, reporting on risk and monitoring the provision of third-party commissioned services.
The post holder will also ensure that changes to data requirements are approved by the Data Gateway Services protocol.
The geographical base for the CSO post can be flexible within their contract management area and will require some work in London and other locations.
**Responsibilities, Activities and Duties**
The job holder will be required to carry out the following responsibilities, activities and duties:
- Providing secretariat support to the Senior Contract Managers and Service Managers; Service Management Board, Contract Strategy Board, Change Management Board and any other meetings convened by them.
- Arranging and distributing the agenda and papers with direction from the relevant chair.
- Producing first draft minutes and action logs.
- Maintaining formal documentation, Terms of Reference, membership an
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