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Administrative Support Assistant

3 months ago


Reading, United Kingdom South East Regional Organised Crime Unit (SEROCU) Full time

**Department**:Business Support
**Location**: Reading
**Salary**:£25,148 per annum
**Closing date**:07/04/2024

**Responsibilities**

1. Contribute to resilience within the SEROCU by fully supporting the Administrative Support Officer in making best use of the administrative resources by:

- Daily collection and delivery of post; receive and assess incoming mail and telephone calls and take appropriate action.
- Sign posting officers and staff to various systems to order hire cars, claim expenses, etc.
- Collation, filing, inputting and archiving of petrol and expenses receipts and delivery notes.
- Co-ordinate orders from Force stores - receipt, stock control and inventory, as appropriate; distribution and surrender of uniform.
- Liaising with Finance and Procure to Pay, as required.
- Provide resilience for the SEROCU Typist.
- Cross site administrative support at other SEROCU locations.

2. Provide a local point of contact for all staff with the SEROCU for;
- Managing requisitions, sourcing, ordering and facilitating delivery of orders, receipting and archiving, print consumables, rail tickets, etc.
- Management of stock in localised Stationary cupboard.
- Order items from APTOS, Commercial and Stores (stationery, hotel bookings, travel arrangements, conferences and seminars, catering, miscellaneous items, specialist items and equipment for all SEROCU capabilities.

3. Secretariat
- Organising and minuting meetings for allocated leads, preparing files and other papers.
- Preparing and facilitating presentations for allocated leads for workshops, etc and their associated administration.
- Provide an efficient and effective support service to the SLT Leads often of a highly confidential nature, arranging appointments and meetings ensuring leads are appropriately prepared for each. This will involve booking venues, liaising with attendees, distribution of papers, booking travel and accommodation as appropriate, preparing agendas and additional information and ensuring this is done in a timely and appropriate manner.
- Management of the SLT Leads diaries and Inboxes where required, drafting and typing correspondence as directed.

4. Estates/Transport
- Overall Lead on Administrative/facilities issues within the Western Hub.
- Administration of fob access for Western Hub.
- Accompanying site contractors in confidential areas and liaising with Property Services around access issues.
- Support the management of SEROCU pool/fleet cars: allocation, MOT’s, facilitating servicing, POWDER checks, tax discs and fuel cards for both fleet and hire vehicles.

5. Training
- Raising Training Orders / Ensuring requirements of role.
- Liaison with internal and external Suppliers and with L&D.
- Ensuring records are updated.
- Confirmation of attendance.
- Maintaining training records.

**Further comments**
- Undertake rota duty to cover administrative duties from 8am to 5pm Mon-Thurs and 8am to 4pm Friday; provide support to SEROCU locations across the Region as required.
- Equipment: Word Processor - MS Word, MS Excel, PowerPoint, PeopleSoft. Audio equipment. Light pro and Laptop.
- Contacts: Chief Officer Support staff, Heads of departments and Commanders, Senior Managers throughout the organisation, Directors/Heads of OCUs from other Police Forces, external organisations.
- Will also work with others in similar roles to provide cover/resilience for times of temporary abstraction (e.g. cover for annual leave).

**Required knowledge/skills**
Essential
- Good standard of education, excellent literacy and numeracy skills, with good communication and technical skills at all levels (e.g. NVQ Level 1 in Administration/Customer Services, equivalent or proven experience in a similar environment).
- Proven interpersonal skills and the ability to promote professional working relationships with personnel at all levels. This skill will have been developed in a demanding office environment where they will have regularly demonstrated discretion, tact and diplomacy, multi-tasking, enthusiasm, initiative and flexibility.
- Proven ability to work to deadlines, handle diverse information, manage a substantial workload and solve problems with a minimum of supervision.
- IT literate with experience in MS Applications; proven ability to manipulate data from a variety of sources and databases and willing to learn new technology, databases and systems.
- Must have capability to travel to different locations across the Force and undertake all assignments in a timely manner.

Desirable
- Experience of recording minutes in high level meetings with an ability to understand the context of meetings.
- Knowledge and understanding of relevant policing policies and procedures advantageous.

**What we can offer you**:

- Annual leave: Ranging from 24 days annual leave up to 30 days leave, dependent on your broad band and length of service.
- Generous defined benefits scheme, via the Bucks County Council Local Government Pension Scheme (LGPS).
- Blue L