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Executive Admin Officer, Operational

4 weeks ago

Bedford, United Kingdom Adecco Full time

Hours: FULL TIME: Shift work (07:30-19:30), weekend working (+/- 1 in 4) and on call (+/-1 week in 5), AHW 25%.
- Do you live within commutable distance from BEDFORD (MK44 1FD)?
- Have you worked in an operational environment with experience understanding and implementing policies and procedures?
- Are you confident in your ability to build strong relationships, allowing for challenging situations that require collaborative problem solving

**IF SO**: Adecco are
**URGENTLY **looking for strong relationship builders to assist in the management of a large detention facility for Home Office. You will form part of a small team providing service on a rotational, shift basis, including occasional weekends and on call duties.

**Benefits**:

- Adecco Paid Holiday and Boost Benefits offering discounts on products
- Learning and development tailored to your role
- An environment with flexible working options

The role will entail regular walking throughout the centre, interacting with supplier staff and the detained residents, supporting the Compliance Manager in a variety of admin duties including representation at a range of daily, monthly, and weekly meetings, the production of Management Information, collating data, statistics, thematic reviews, assessing potential risks and enabling requisite assurance of contract delivery and adherence to policy.

**Key Responsibilities (but not limited to)**:

- Monitor and review contractual delivery and compliance by service provider
- Provide high-quality thematic reviews into contract delivery and dip sample reports
- Collecting, processing and auditing complaints in line with the policy, working collaboratively with the complaints department
- Perform statutory duties in accordance with Detention Centre Rules, including authorising the use of temporary confinement or removal from association for residents as necessary
- Monitoring and reporting on transfer of residents from the centre onto their chartered removal flight
- Provide an out of hours on-call service for Detention Operations
- Represent the Home Office at a range of meetings that include planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, health care and safer community meetings
- Assist in giving advice around policies and procedures as and when required

**Essential criteria**:

- Strong communication and relationship building skills
- Confident ability to challenge and problem solve while maintaining good relationships
- Work effectively within the team and autonomously to achieve shared goals
- An ability to absorb and evaluate large amounts of information, ensuring understanding of policy, guidance, and contractual documents
- Ability to work under pressure in challenging environment with mínimal supervision
- Proactive and confident decision-making skills
- Strong admin and IT skills, proficient in MS Office Suite
- Able to report to location without reliance on public transport

**Desirable Criteria**:

- An understanding of Immigration process
- Previous experience working in a custodial environment

**Security Clearance**:
Due to the sensitive nature of the work, we will need to apply, on your behalf, for security clearance and you will need to meet the following requirements:

- Resided in the UK for the last 3 years
- Have a *current* British Passport or settlement status
- NI Number
- 2 x proof of addresses (all in UK)
- 5 years full history with no gaps of more than 1 month
- 3 years solid reference with no gaps of more than 1 month

If placed into a role you will undergo extensive training and the expectation is that you will stay in that role for the duration of the assignment, or a minimum of 4 months, before we can reassign you into a different business area. If you feel the role upon offer is not suitable you will need to discuss this prior to undergoing training.

JN -012023-299636

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Eva Blazey

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