Therapy Admin Assistant

3 weeks ago

Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

We have a vacancy in the Therapy department for a band 2 Admin Assistant. The post will be full time, 37.5 hours per week based at Gilbert Hitchcock House.

We are looking for an efficient, highly motivated administrative person to support the therapy team ensuring provision of receptionist and clerical duties. This is a busy area with a high throughput of work and staff are required to work efficiently as part of a team whilst maintaining courtesy, tact and diplomacy at all times. This role is split between reception and clerical duties.

This post is responsible for the provision of administrative support to the therapies department based at Bedford Hospital. The administrative team provides necessary office functions to support the physiotherapy and occupational therapy services including the operation of reception at Gilbert Hitchcock House.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
1. To contribute to the day to day running of the therapies admin function.
2. To act as the point of access for patients, healthcare professionals and members of staff contacting the supported therapy services, ensuring enquiries are dealt with competently and in a polite and courteous manner and appropriate actions are taken.
3. To be responsible for the management of outpatient appointments for the supported therapy teams including cashing up clinics.
4. To occasionally deal with distressed individuals and adopt conflict resolution techniques to assist the individual with their concerns.
5. To use problem-solving skills to resolve issues that arise and escalate to the therapies admin team lead/senior administrative assistant where necessary.
7. To accurately input data relating to patients, referrals and outpatient appointments.
8. To source and order stationary, equipment and other resources required by the therapies team using Trust electronic procurements systems and be responsible for incoming goods and distributing these.
9. To sort and file patient notes.
10. To scan and photocopy documents as required.
11. To monitor the sickness absence line and advise the appropriate management of any absences.
12. To assist with the induction of new starters within the therapies admin team.
13. To follow administrative procedures and participate in monitoring the effectiveness these, suggesting any improvements that have been identified.
14. To type reports, letters and other documents required by the therapies team and therapies management team including the audio typing of clinical letters for the therapies team using Trust dictation software.
15. To attend and contribute to meetings as required.
16. To work within the clerical therapies team to support and provide cover in the absence of colleagues and during times of pressure.
17. To liaise courteously with members of the therapy team to ensure a smooth and efficient service.
18. To provide reception cover on the ground floor of Gilbert Hitchcock House for the supported therapy services.
19. To monitor the accuracy and presentation of own work.
20. To take part in the annual appraisal process as an appraisee.
21. To report maintenance and cleaning issues as required.
22. To adhere to the trust policy regarding confidentiality and be responsible for escalating concerns or breaches to the therapies admin team lead/senior administrative assistant.
23. To demonstrate ongoing personal development through participation of internal and external development opportunities.
24. To prioritise own work.
25. To support the management of complaints received in accordance with Trust policy escalating these to the therapies admin team lead/senior administrative assistant.
26. To work within departmental guidelines and SOPs, implementing any changes required.
27. To be responsible for ensuring own mandatory training is up-to-date.
28. To participate in team activities and programmes including regular meetings.
29. To make clinic cancellations due to staff absences such as annual leave or sickness as requested.
30. To support recruitment for the therapies admin team in conjunction with the therapies admin team lead/senior

  • Therapy Admin Assistant

    3 weeks ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    We have a vacancy in the Therapy department for a band 2 Admin Assistant. The post will be full time, 37.5 hours per week based at Gilbert Hitchcock House. We are looking for an efficient, highly motivated administrative person to support the therapy team ensuring provision of receptionist and clerical duties. This is a busy area with a high throughput of...

  • Therapy Admin Assistant

    4 days ago

    Bedford, Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    We have a vacancy in the Therapy department for a band 2 Admin Assistant. The post will be full time, 37.5 hours per week based at Gilbert Hitchcock House.We are looking for an efficient, highly motivated administrative person to support the therapy team ensuring provision of receptionist and clerical duties. This is a busy area with a high throughput of...

  • Therapy Assistant

    2 months ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    As a capable administrator, you will be working with the outpatient Hand therapy team based at South Wing. Your role will be to provide support to a team of Occupational Therapists and Physiotherapists in providing care to patients who require hand therapy. You will have skills in interpreting and inputting data accurately, to have a basic understanding of...

  • Admin Assistant

    2 weeks ago

    Bedford, United Kingdom Personnel Link Employment Group Full time

    We are currently looking for an Admin Assistant in Bedford for an immediate start. Admin Assistant Responsibilities: - Working as an admin assistant for the production team of a company that manufactures car components - Entering daily production data into the system - Printing and issuing daily work schedules - Generate weekly reports for managers -...

  • Therapy Assistant Practitioner

    2 months ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    PREVIOUS APPLICANTS NEED NOT APPLY We have a fantastic opportunity to recruit to a Band 4 Occupational Therapy Assistant Practitioner working with our amazing a proactive front door A&E team. We are looking to appoint a passionate, motivated, and proactive Band 4 Occupational Therapy Assistant Practitioner. You will be working in a fast-paced environment,...

  • Senior Therapy Assistant

    3 weeks ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    Are you forward thinking, proactive and ready for the challenge an acute hospital brings? If so, we have a fantastic opportunity for you to work as a Band 3 Senior Therapy Assistant within the Neuro/Medical team here at Bedford Hospital. The Senior therapy assistants support, assess, and treat patients to facilitate their recovery in hospital to promote a...

  • Admin Assistant

    3 weeks ago

    Bedford, United Kingdom Maze Recruitment Services Ltd Full time

    **JOB TITLE: ADMIN ASSISTANT** **SALARY: £23,000 - £24,000** **HOURS OF EMPLOYMENT: Monday to Friday** **BENEFITS: Excellent bens** Main Purpose of the role: - Provide support to the team and manage all the admin. **Main Responsibilities**: - Support the client care and welcome client teams - Dealing with the day-to-day workload by providing...

  • Speech and Language Therapy Assistant

    2 months ago

    Bedford, United Kingdom East London NHS Foundation Trust Full time

    Speech and Language Therapy Assistant - Adult Learning Disability Part Time Band 4 (30hrs per week) Based in Bedfordshire We are delighted to be offering this new opportunity for a Band 4 therapy assistant to join our supportive team. Do you have a keen interest in speech and language therapy? Do you have an interest or current knowledge in working with...

  • Sports Therapy Assistant

    1 week ago

    Bedford, United Kingdom ProHealth Clinic Full time

    **Company description** We are a specialist injury clinic that uses state-of-the-art therapy technology to achieve results with people who have struggled to experience results elsewhere. **Job description** **Involves working Tuesday-Friday 8:30am-6:30pm** To be right for the role you must: - Have great manual therapy skills, excellent communication,...

  • Speech and Language Therapy Assistant

    4 days ago

    Bedford, Bedford, United Kingdom East London NHS Foundation Trust Full time

    Speech and Language Therapy Assistant - Adult Learning DisabilityPart Time Band 4 (30hrs per week)Based in BedfordshireWe are delighted to be offering this new opportunity for a Band 4 therapy assistant to join our supportive team.Do you have a keen interest in speech and language therapy?Do you have an interest or current knowledge in working with adults...

  • Assistant Psychological Wellbeing Practitioner

    7 days ago

    Bedford, United Kingdom East London NHS Foundation Trust Full time

    Bedfordshire Talking Therapies provides a range of evidence based interventions. The assistant PWP role is a great first step into Talking Therapies and the PWP role. You will support the PWPs with admin based tasks as well interacting with patients. Assistant PWPs are also involved heavily in our outreach programme by attending marketing and outreach...

  • Admin Assistant

    4 weeks ago

    Bedford, United Kingdom GDA Electrical Wholesaler Full time

    We are looking for a part time Admin Assistant to help out and look after our customers statements and lodgments for the whole company. We have 3 branches but will be based from Bedford branch. Looking for a part time, between 20-25hrs a week and hours can be negotiable. The job will be Monday to Friday 4-5hrs per day. Salary £13.00hr. Key...

  • Admin Assistant

    2 months ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    The post holder will be working within the National Bowel Cancer Screening Programme for Bedfordshire. They will be required to work independently although part of a small team in providing the admin support needed to support the programme. The post holder will provide a professional, efficient comprehensive administrative support service to the Programme...

  • Admin Assistant/ Receptionist

    4 days ago

    Bedford, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title - Admin Assistant/ Receptionist** **Location - Bedford, England** **Contract - 6 month contract** **Hours - 37.5 hours per week** **Pay rate - £14 per hour** **We at Vox Consultants are recruiting for a client based in the Beford area.** **Responsibilities -** - Provide administrative support to ensure efficient...

  • Admin Assistant/receptionist

    4 days ago

    Bedford, United Kingdom Vox Consultants Full time

    **Job Title - Admin Assistant/ Receptionist** **Location - Bedford, England** **Contract - 6 month contract** **Hours - 37.5 hours per week** **Pay rate - £14 per hour** **We at Vox Consultants are recruiting for a client based in the Beford area.** **Responsibilities -** - Provide administrative support to ensure efficient operation of the office -...

  • Admin Assistant

    5 days ago

    Bedford, Bedford, United Kingdom GDA Electrical Wholesaler Full time

    We are looking for a part time Admin Assistant to help out and look after our customers statements and lodgments for the whole company. We have 3 branches but will be based from Bedford branch.Looking for a part time, between 20-25hrs a week and hours can be negotiable. The job will be Monday to Friday 4-5hrs per day.Salary £13.00hr.Key Responsibilites...

  • Admin & Accounts Assistant

    4 weeks ago

    Bedford, United Kingdom Mixxos Group Full time

    We are currently seeking an Admin & Accounts Assistant for our client based in Bedford. The ideal candidate will have up to 5 years experience within an administration role with some knowledge on accounts duties. Start Date: Monday 3rd June Location: Bedford, MK43 Working Hours: Monday to Thursday, 8am-5.30pm, Fridays 8am-1pm The Role: * Answering the...

  • Admin & Accounts Assistant

    3 weeks ago

    Bedford, United Kingdom Mixxos Group Full time

    We are currently seeking an Admin & Accounts Assistant for our client based in Bedford. The ideal candidate will have up to 5 years experience within an administration role with some knowledge on accounts duties. Start Date: Monday 3rd June Location: Bedford, MK43 Working Hours: Monday to Thursday, 8am-5.30pm, Fridays 8am-1pm The Role: * Answering the...

  • Occupational Therapy Assistant

    6 days ago

    Bedford, United Kingdom Millbrook Healthcare Group Ltd Full time

    We are looking for ** **an ** Occupational Therapy Assistant **to join the clinical support team at our Bedfordshire and Milton Keynes Service Centres to work with the local Commissioners to provide an excellent service to the community. This is a Band 4 equivalent role and is open to both part-time and full-time applicants. We are a fast growing business...

  • Admin & Accounts Assistant

    4 weeks ago

    Bedford, United Kingdom Mixxos Group Full time

    We are currently seeking an Admin & Accounts Assistant for our client based in Bedford. The ideal candidate will have up to 5 years experience within an administration role with some knowledge on accounts duties. Start Date: Monday 3rd June Location: Bedford, MK43 Working Hours: Monday to Thursday, 8am-5.30pm, Fridays 8am-1pm The Role: Answering the...