French Speaking IT Customer Service Advisor

6 days ago


Huddersfield, United Kingdom French Selection UK Full time

FRENCH SELECTION UK
**French speaking IT Customer Service Advisor**
IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, French
**Salary: cca. £22,000 p.a. + Benefits**
**Location: Huddersfield area, West Yorkshire**
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
**Ref: 362FR**

** Immediate start available after the interview process **
** Open to recent graduate too, training will be provided **
** Technical skillset and hardware knowledge is required for the role **
** Full time office based role, working hours: Mon-Fri: 7.30am - 4pm **

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362FR
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

**The Company**:
Our client is a fast growing company selling their products across Europe.

**Main duties**:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.

**The Role**:

- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
- also to give support for the UK clients when French line is not busy
- Fluent in French to mother tongue standard**:

- Fluent in English written and spoken to high standard**:

- IT help desk, technical customer service experiences is a strong benefit
- IT studies and hardware knowledge would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- Lives at commutable distance from Huddersfield, ideally car owner

**The Salary**:
**cca. £22,000 p.a. + Benefits**

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.



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