Customer Support Representative
2 weeks ago
We are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients.
**Responsibilities**:
- Respond to customer inquiries and provide accurate information about our products and services
- Assist customers with order placement, returns, and exchanges
- Resolve customer complaints or issues in a timely and professional manner
- Analyse customer needs and recommend appropriate solutions or products
- Up sell additional products or services to customers when applicable
- Maintain a high level of phone etiquette and professionalism in all customer interactions
**Requirements**:
- Excellent verbal and written communication skills
- Strong problem-solving skills and the ability to analyse customer needs
- Ability to work well independently and as part of a team
Pay: From £24,802.32 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Aberdeen: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 21/05/2024
-
Home Improvements Sales Representative
4 weeks ago
Aberdeen, United Kingdom Thermal Guardian Ltd Full timeWorking with thermal guardian is more than just a job. We go above and beyond to ensure that our staff feel like they are part of the family, rather than just a cog in the machine. Providing our staff and customers with the best experience is central to the thermal guardian company ethos, and a mentality that we will need you to bring to this role. Thermal...
-
Business Development Executive
4 weeks ago
Aberdeen, United Kingdom Reed Business Support Full time**Responsibilities**: Manage the sales pipeline and source leads Plan and execute sales activities that will ensure sales growth objectives. Be able to properly demonstrate the features and benefits of Company instrumentation to customers. Set demo session with the potential customer to convert Meet customer requirements (responsive, schedule conscious, etc)...
-
Customer Support Engineer
3 weeks ago
Aberdeen, United Kingdom Sulzer Full timeServices_EMEA-E314 Customer Support Engineer - Full Time - Aberdeen, United Kingdom Due to expansion within the Projects Team, Sulzer Aberdeen is currently seeking candidates for the role of Customer Support Engineer/Customer Focal Point. In this capacity, you will identify opportunities and effectively oversee the order book for designated clients,...
-
Relief Clan Accommodation Support
7 days ago
Aberdeen, United Kingdom CLAN Cancer Support Full time**Are you looking for a highly varied role in a great place to work?** **Are you empathetic and organised with an ambition to help others?** **Do you thrive on giving first class customer service to those who really need it?** Clan Cancer Support are looking for skilled individuals to join our bank of Relief Clan Accommodation Support Workers. Working in...
-
Customer Support Manager
7 days ago
Aberdeen, United Kingdom Sulzer Full timeServices_EMEA-E314 Customer Support Manager - Full Time - Aberdeen, United Kingdom Join Sulzer, a global leader committed to delivering cutting-edge components and top-notch maintenance services for rotating equipment. Our state-of-the-art service centre in Ellon, Aberdeen is fully equipped to handle the overhaul and repair of various types of...
-
Customer Support Engineer
3 weeks ago
Aberdeen, United Kingdom Verelogic Full timeJob title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client...
-
Customer Support Engineer
3 weeks ago
Aberdeen, United Kingdom Verelogic IT Recruitment Full timeJob title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose:We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations in...
-
Customer Support Engineer
2 weeks ago
Aberdeen, United Kingdom Verelogic Full timeJob title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations...
-
Sales Representative
4 weeks ago
Aberdeen, United Kingdom FIRST CHOICE CLEANING SERVICES Full timeWe are an established commercial cleaning company based in Aberdeen and are looking for a motivated individual with a passion for sales to join our team. This position is based in Aberdeen with travel to clients in the Aberdeen, Aberdeenshire and Moray area. **Responsibilities**: - Generate leads and build a pipeline of potential customers - Arrange...
-
Internal Sales Representative
5 days ago
Aberdeen, United Kingdom R&M Electrical Group Ltd Full time**Salary**:Negotiable/Depending on experience **Hours**:Monday - Thursday 8am - 5pm, Fridays 8am - 4pm (with one hour for lunch). **Main Duties**:Proactively maintaining and establishing a high level of customer support to new and existing customers in compliance with the Groups Sales strategy. The main tasks include (but not limited to): - Generating...
-
Internal Sales Representative
4 weeks ago
Aberdeen, United Kingdom R&M Electrical Group Ltd Full time**Salary**:Negotiable/Depending on experience **Hours**:Monday - Friday 8.00am - 5.30pm (with one hour lunch break) **Main Duties**:Proactively maintaining and establishing a high level of customer support to new and existing customers in compliance with the Groups Sales strategy. The main tasks include (but not limited to): - Generating sales activities...
-
Internal Sales Representative
4 weeks ago
Aberdeen, United Kingdom R&M Electrical Group Ltd Full time**Salary**:£30,000 - £40,000 per year, depending on experience **Hours**:Monday - Friday 8.00am - 5.30pm (with one hour lunch break) **Main Duties**: - Proactively maintaining and establishing a high level of customer support to new and existing customers in compliance with the Groups Sales strategy - Generating sales activities to promote the growth of...
-
Technical Sales Representative
4 weeks ago
Aberdeen, United Kingdom Core Laboratories L.P. Full timeTo facilitate product sales and after salestechnical support to clients in the Area of operations in line with theCompany’s overall business strategy andobjectives. Maintains a close working relationship with Engineering Shipping and Compliance ensuring that a high level of support is forthcoming to aid short- and long-term activities. Ensure Area of...
-
Exports Coordinator
4 weeks ago
Aberdeen, United Kingdom Reed Business Support Full time**Responsibilities** - Develop core client relationships to achieve set team goals - Working closely with Sales team maintain existing client relationships - Attend regular client meetings - Provide support to Export Team to realise their objectives - Accurate and complete entry of consignment and client information to the system - Booking of shipments with...
-
Customs Coordinator/specialist
7 days ago
Aberdeen, United Kingdom Omega Resource Group Full timeLocation Aberdeen- Job-type Permanent- Salary Market related- Contact - Lee Powell - Call - Lee Reference - LP CUSTOM1503 Customs Coordinator/Specialist Aberdeen Global Manufacturing Business Permanent Employment This is a fantastic opportunity for an experienced Customs Specialist to join a large scale, prominent, global engineering business. As a...
-
IT Support Analyst
4 weeks ago
Aberdeen, United Kingdom Additional Resources Ltd Full time**IT Support Analyst** **Location: Aberdeen (Hybrid Working)** **Salary: £21k - £25k + Pension + Life Assurance + Healthcare + 33days Holidays + Other benefits** **The Client**: Our client is a leading provider of data science and predictive analysis services for the oil and gas industry. The company work closely with oil and gas operating companies as...
-
Customer Service Dispatchers
6 days ago
Aberdeen, United Kingdom SGS Full timeOur Client are currently looking for a Dispatcher (medical cover) for a period of 2-6 months in Dyce (AB21 0BF), The Dispatcher is responsible for organizing and dispatching appropriate personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner. health, safety and environmental...
-
1st Line Support
4 weeks ago
Aberdeen, United Kingdom Austin Fraser Full time**Overview**: - 1st Line Support Engineer - 20k Fully Remote This is an exciting opportunity for a 1st Line support engineer to join a company that specialises in providing asset management solutions for the global oil and gas and marine industries. They are recognized as a leader and innovator in this field. You will play a crucial role as a member of...
-
Customer Care Officers
4 days ago
Aberdeen, United Kingdom Blue Arrow Full timeOur public sector client are looking for 3 x Customer Care Officers on a full time temporary basis. The Customer Service Operations Team deliver efficient, effective and professional services to members of the public and other customers through either face to face, telephone or electronic means of communication in accordance with relevant guidance,...
-
IT Support Engineer
13 hours ago
Aberdeen, United Kingdom Right People Full timeMy client, a well established organisation based in Aberdeen, are looking for an IT Support Engineer to join their team on a permanent basis.This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn and develop yourself while settling into the role.You should be able to demonstrate a genuine enthusiasm for...