Customer Service Administrator

4 weeks ago


Rowlands Castle, United Kingdom Physio-logical Limited Full time

Physio-logical is a private Physiotherapy clinic based in a beautiful rural location at Stansted Park, PO9 6DU. We are looking for a Customer Service Administrator to provide support with the daily clerical and telephone duties of the clinic.

25 hours per week

Responsibilities include, but are not limited to:

- Reception cover, managing the bookings, diaries, and welcoming patients
- Assist with preparing invoices for customers, insurance companies and chasing overdue accounts
- Occasionally attending promotional events
- Attend regular staff meetings, taking minutes and notes if required

Essential Skills
- Experience in a client-facing customer service role
- At least 2 years administration/office experience
- Excellent communication skills including tact and discretion when dealing with confidential and sensitive information and an excellent telephone manner
- Excellent timekeeping
- Proficient in the use of Microsoft Office
- Ability to manage own workload efficiently and work well on your own and within a team

We are looking for someone with an excellent telephone manner, strong administration skills, the ability to work calmly under pressure and to use your initiative. You will need to demonstrate a flexible approach to ensure tasks are carried out accurately.

You will assist in delivering a smooth and efficient client focussed administration service, working within a rewarding environment, contributing to patient care. You will ensure that patients’ appointments are booked in a timely and professional manner; also ensuring associated paperwork is processed accurately and efficiently. The post holder will proactively and positively contribute to the successful overall performance of the physiotherapy clinic. Providing the best service to our patients is vital and you will therefore be passionate about patient care and customer service.

**Why Physio-logical?**

Meaningful and Vital work: Our aim is to provide high quality, safe services which improve the health, wellbeing, and independence of the people we care for. We deliver these services to our community so you will feel a real sense of achievement and that your work makes a difference to local people’s lives.

Great people and environment: This is a varied and interesting role working as part of a close-knit team who pride themselves on providing the best service to our patients. You’ll be part of a motivated team who will encourage you and help you succeed ensuring you have all the resources you need to do your job in a supportive environment.

Training will be provided on the use of the diary management, invoicing and in-house systems.

If you are committed to providing high quality patient care, enjoy working in a fast-paced, ever-changing environment and can demonstrate strong administration and excellent customer service skills, please contact us to talk about the opportunities. Visits to the site are warmly welcomed.

£21,840 pro rata

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £21,840.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rowlands Castle, PO9 6DU: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 03/05/2023
Reference ID: CustomerServicePLApr2023
Expected start date: 17/05/2023



  • Castle Bromwich, United Kingdom SF Group Full time

    **Ref code**: NYC99095530 Customer Service & Call Centre, Office Support £ 25000 per year Castle Bromwich, West Midlands, England Permanent Office Based SALES SUPPORT ADMINISTRATOR/Customer service admin £25k B36 Onsite **JOB PURPOSE**: To provide an efficient customer service within the sales team. You will need to be confident on the telephone. **MAIN...


  • Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

    **As a Customer Service Assistant - Aseptic Services your responsibilities will include, though will not be limited to**: - Processing customer orders for aseptic products. - Dealing with customer enquiries. - Liaising with courier services and supplies about deliveries. - Maintaining document filing systems within the department. - Supporting the Aseptic...


  • Castle Donington, United Kingdom Regional Recruitment Professional Services Ltd Full time

    Job Title: Customer Service Co-Ordinator Location: Castle Donington Pay rate/Salary: £10.50 Hours of Work/Shift: Mon to Fri 08:00 am - 16:30 pm Type: Temp - Perm Start Date; Immediately We are hiring for a Customer Service Co-Ordinator to undertake duties in Castle Donington. A hard-working Customer Service Co-Ordinator with a can-do attitude to join...


  • Castle Donington, United Kingdom Talk Staff Full time

    Based in Castle Donington, Derbyshire, you'll be working within a well-established Independent Forklift Sales, Hire and Repair business as a Service and Parts Administrator on a full-time and permanent position. **To be considered for the role, you’ll require the following essentials**: - Proven experience within an administrative role - Awareness and...


  • Rowlands Castle, United Kingdom Shell Whichers Gate Full time

    Our Sales Assistants make sure that our service station is always a welcoming place for customers and help to keep customers safe. They keep the station clean, with everything working well. Above everything, they enjoy helping customers to have a great day. Responsibilities include: - Welcoming and greeting customers. - Providing great customer...


  • Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

    An exciting Apprenticeship opportunity within our Customer Service Team. **As an Administration Assistant your responsibilities will include, though will not be limited to**: - Archiving documents that will be taken offsite. - Maintaining document filing systems within the department. - Assisting with photocopying, data collection and data input. -...

  • Tyre Fitter/mechanic

    1 month ago


    Rowlands Castle, United Kingdom Blendworth Tyres Ltd Full time

    We are looking for a experienced tyre fitter to join our family run business in Rowlands Castle. Blendworth Tyres incorporates Blendworth Trailer Centre, therefore duties will also include light mechanical repairs, maintenance and servicing of our own and customers trailers. Hours will be Mon-Fri 8.30am to 5.30pm & Sat 8.30am to 12.30pm **Job Types**:...


  • Castle Vale, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    Capio Recruitment are working with a highly respected financial planning firm on an exciting opportunity for a Senior Client Servicing Administrator to join a forward-thinking practice near Birmingham. Our client has a modern approach to working life, withan agile and outgoing working office environment that boasts a fun, hard-working office culture built...

  • Administrator

    6 hours ago


    Castle Donington, United Kingdom Breezemount Full time

    **Breezemount are market leaders in the 2-person home delivery service working with international brands such as IKEA.** Are you passionate about delivering an exceptional service, every time? Do you strive to achieve total customer satisfaction? If you answered yes to the above questions, we have the perfect role for you! We are looking for a friendly,...

  • Administrator

    1 month ago


    Castle Donington, United Kingdom Kenect Recruitment Derby Full time

    **Kenect Recruitment are looking for Administrators in Castle Donington!** At Kenect Recruitment we provide job seekers with the fastest way to find temporary work that fits their lifestyles, giving you the choice over where, when and how you work. We’re looking for energetic, enthusiastic individuals with a can-do attitude to work along side our...


  • Castle Vale, United Kingdom The Pioneer Group Full time

    **Head of Housing and Customer Services** **Birmingham, Castle Vale - Agile** **£56,700 per annum** **Full Time, Permanent** We are looking for an experienced and skilled Head of Housing and Customer Services to lead our exciting team here at Castle Vale. It is a great time to be joining us, as we continue to develop our services and respond to the...

  • Administrator

    1 month ago


    Castle Donington, United Kingdom Business Finance Solutions Limited Full time

    We are looking for an experienced administrator to join our growing team. For this position, the Administrator will be required to have strong organizational skills to manage their time, as they will collaborate with clients, commercial partners and colleagues in a fast-paced environment. They should also have excellent verbal and written communication...


  • Castle, United Kingdom Astrea Academy Trust Full time

    Job information **Purpose** - To provide administrative, clerical and routine financial support to the Academy Team. **Key Accountabilities** - Perform reception and telephone duties to provide courteous advice, information and help to staff, pupils, parents and visitors to the Academy - Provide routine administrative duties e.g. confidential typing,...

  • Administrator

    1 month ago


    Bishop's Castle, United Kingdom Travail Employment Group Ltd Full time

    AdministratorBishops Castle £12 -£13 per hour (depending on experience) Monday to Friday 8.30am - 5pm Temp to Perm We are currently recruiting for an administrator for our client based in bishops castle, who are well known for producing high quality products and delivering an amazing all round service. **Administrator Role**: -- Performing data entry...


  • Castle Donington, United Kingdom Linkster Recruitment Full time

    A fantastic opportunity has arisen for a temporary Commercial Administrator in Castle Donington. We are looking for a hardworking person with good communication & organisational skills to join a busy and friendly working environment. **Main Functions of the Post** **Commercial Administrator**: To provide support to the Management and Sales Teams with...

  • Records Clerk

    4 weeks ago


    Barnard Castle, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 296804**Salary**: - £19,355**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...


  • Castle Donington, United Kingdom Big Red Recruitment Full time

    Ready to step up into an autonomous DBA / Database Administrator position with a variety of responsibilities? This dynamic organisation is seeking a keen Database Administrator to work with a varied client base sitting within an array of industry sectors. This role has come about due to continued growth, and will allow for a generous amount of training -...


  • Elephant & Castle, United Kingdom Hire Ground Full time

    Customer Service Officer - £27 500We are urgently seeking Customer Service Officer’s, to work with a leading Central London Regulatory Body.The roles are hybrid, with only one day per week in the office, located near to London Bridge. Please note these roles are temp to perm. Temping for 6-8 weeks before moving onto a permanent contract.The Customer...


  • Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

    The **Target Healthcare Group** is a niche pharmaceutical developer, manufacturer and supplier to the retail pharmacy, hospital, pharmaceutical wholesaler, and homecare markets. Within the Group, **Quantum Pharmaceutical** is the UK's leading manufacturer and supplier of unlicensed medicines and hard-to-source products. We offer an unrivalled product range,...

  • Production Assistant

    1 month ago


    Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

    Our Aseptic Services department manufacture life-saving cancer chemotherapy drugs. We're looking to add a Production Assistant to this busy and fast-paced team. **As Production Assistant - Aseptic Services your responsibilities will include, though will not be limited to**: - Maintaining stock of sterile medicines, containers and consumables - Supplying...