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Project Officer: Energy Team

4 weeks ago


Penrith, United Kingdom Cumbria Action for Sustainability Full time

Cold to Cosy Homes Cumbria is expanding its service to deliver more free home energy advice support across all districts of Cumbria. We are looking for a project officer with skills and experience of providing excellent customer service and experience of working with a diverse range of people and communities.

You will be part of a passionate team, working cooperatively to provide home energy advice in clients’ homes, but telephone and at events across Cumbria. You’ll develop and maintain relationships with external stakeholders including charities, local authorities and voluntary organisations.

Key Responsibilities and Tasks
- **Service delivery**:energy advice by telephone, online, in-person at people’s homes and at events in Cumbria
- **Provide high quality customer service - **building a friendly rapport with clients and a strong reputation for Cold to Cosy Homes and CAfS
- **Communication - **maintain effective communication with relevant stakeholders.
- **Contribute to the review and development of the service, **supporting the project manager and the team of advisors.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

**Salary**: £23,000.00-£29,000.00 per year

Expected hours: 22.5 - 37.5 per week

**Benefits**:

- Company pension
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Application question(s):
Work Location: Hybrid remote in Penrith

Application deadline: 10/04/2024


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