Global Mobility Relocation Consultant

2 weeks ago

London, United Kingdom Alchemy Global Talent Solutions Full time

Our client is currently hiring a Global Mobility Relocation Consultant to join the UK global relocation team.
This is a great opportunity to work for an industry-leading international mobility provider
International relocation and/or international assignment services experience is essential.

Responsibilities of the Global Mobility Relocation Consultant role include:

- Work as the main point of contact for global mobility services for clients and assignees
- Providing day to day support, coordination and case management for assignees and their families
- Deliver relocation policy briefings, always ensuring a full understanding of the global mobility process is achieved
- Conduct a needs analysis to establish assignee's specific requirements and locational needs prior to relocation
- Manage a caseload of assignees ensuring a high level of service satisfaction
- Handle any issues that arise during the relocation process
- Act as the direct liaison between internal HR, global mobility departments and the relocation services team
- Arrange supplier services such as destination services (home and school search), household goods moving, immigration, expatriate tax, cultural training etc.
- Engage with and support on-going client assignment management needs

Work experience and skills required:

- Must have a passion for working with people
- Cultural awareness
- Great organisation and case management skills
- Desire to solve problems and provide support to assignees
- Able to communicate and develop relationships with professionals at all levels
- Prior Global Mobility and Relocation work experience is essential
- Global Mobility Specialist (GMS) certification (preferred but not essential)
- Multilingual (preferred but not essential)

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