Global Head of Icg Operations Risk and Control
1 month ago
The Operational Risk Exec Grp Mgr manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent communication skills required in order to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole. Develops medium
- to long-term plans and executes functional strategies for a large/complex country, cluster of countries, or business requiring coordination and integration across units. Provides input into strategic decisions affecting job family or function within a region or business. Full management responsibility of multiple teams, including management of people, budget and planning. Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital or business operations. Typically, a direct report to an EB role and sits on the highest functional leadership team within a region,, or global business.
**Responsibilities**:
- independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
- Works with colleagues in other areas of Risk Management, Finance, Compliance/Control and the Businesses to assure appropriate management of Operational Risk processes:
- Facilitates accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
- Promotes the use of risk indicators.
- Supports corporate initiatives, including those related to Operational Risk and the alignment of capital assessments with risk management objectives.
- Drives the strategic direction of Operational Risk Management for the Consumer group, working with colleagues around the globe to:
- Identifies emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.
- Analyzes operational risk data (typically losses, metrics or assessment results) to identify areas of excessive risk and to ensure that mitigation efforts are having the desired effect(s).
- Investigates causes for metrics that are deviating from trends and escalate situations that pose excessive risk(s).
- Identifies root causes of major internal losses and ensure actions are taken to reduce the risk of loss from similar causes.
- Upholds the Operational Risk Policy:
- Provides Operational Risk oversight to assure policy and regulatory compliance.
- Facilitates adherence to specific regulatory requirements for the Consumer franchise, including the International Convergence of Capital Measurement and Capital Standards ('Basel II').
- Interfaces with Regulators on Operational Risk matters.
**Qualifications**:
- 15+ years relevant experience
- Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of stress shocks including fat-tailed risks. Well-versed in reviewing the dimensions of franchise risk. Strong Leadership skills-Operates as a leader, with an understanding and appreciation for diverse backgrounds. Serves as a point of escalation for key issues or time sensitive decisions. Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment. Ability to respond to challenges with creative solutions, adapts to changing business needs. Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature. Able to manage issues associated with operational risk capital, in partnership with the Consumer business and the Risk organization. Acts as a role model for managing people, coaching, and serving as a mentor. Champions diversity and seeks to recruit, retain, and develop talent. Supports mobility. Excellent Communications skills verbal & written. Active listening skills.
**Education**:
- Bachelor’s/University degree, Master’s degree
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