Workplace Experience Coordinator

6 months ago

Dunstable, United Kingdom Konica Minolta Full time

**Role: Workplace Experience Coordinator - 15 month FTC**

**Location: Dunstable, Luton - Travel to other UK sites may be required**

**Salary: £28,000 & 10% discretionary bonus**

We are looking to recruit a Workplace Experience Coordinator to join our team on a 15 month Fixed Term Contract covering a maternity leave.

You will be primarily based at our Client Engagement Centre in Dunstable, Luton, however there may be times where you are require to visit our other sites - Nottingham & Basildon for planned preventative maintenance checks

The client engagement Centre is a brand new building and will house some of our products and act as a space for the sales teams to engage both new and existing customers.

It is essential that this space is maintained to a very high standard, ensuring that as an onsite presence you provide a fantastic customer and employee experience.

This position would suit someone with previous experience in roles such as an office manager, facilities manager or community manager.

Day to day you are responsible for greeting visitors, arranging internal and external meetings including catering. Facilities management will play a huge part in this role and you will find yourself responsible for managing planned and maintenance and repairs with our third party vendors.

You will be responsible for:

- All visitors (customers, colleagues, contractors) are welcomed and signed in/registered on
- site, including issuing site induction and safety information, providing, and serving refreshments to customers.
- Monitor and ensure site housekeeping and cleanliness are delivered to highest quality level, including purchasing/ replenishing consumables and supplies.
- Directing and enabling planned contractors to access the site/building for planned maintenance and repairs.
- Managing all building issue queries, investigating, following up and ensuring building issues are resolved to a satisfactory level.
- Diary Management of the site and the arrangement for smooth running of meetings for customers.
- Ensure compliance with best practice, policies, and procedures. Ensuring delivery of PPM in line with agreed timelines and monitors vendors to ensure delivery in line with SLAs.
- Partner with stakeholders acting as a go-to person in relation to all facilities activities on site ensuring potential roadblocks are identified and removed for efficient running of the site.
- First Aider and Fire Marshall (trained in house).
- Providing assistance for the wider employee experience and workplace team with adhoc requests and specific project related tasks
- Develop a close working relationship with all associated vendors to deliver a high quality service.

**Who we are**:
Here at Konica Minolta, we are leaders in the provision of managed print and document workflow solutions, enterprise content management and technology optimisation. As this landscape changes, we're adapting - join us on our journey to transform our digital software offerings

**What is it like working at Konica Minolta?**
- We are centred on embracing a #growthmindset, inspiring excellence and encouraging teams and leaders to bring their best each day.
- Be part of a company that has been certified by the Top Employers Institute for 6 years in a row
- Join Employee Network Groups to drive our wellbeing and diversity & inclusion initiatives
- We are a choice based working employer, work anywhere that will allow you to bring your best self to your role

**What do you get in return**:

- 26 days holiday, plus bank holidays, and the option to purchase more days if needed
- Training and support with our UK based training academy
- Access to some amazing learning tools, including a license with award winning learning content provider Cornerstone Anytime, as well as a range of courses - everything you need to help you develop your career pathway and meet your ambitions.
- Life assurance options
- A generous pension plan, invest your contributions to maximise your pension pot
- Discounts on activities, technology and restaurants
- An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing
- Free eye test voucher
- An extra paid day off to dedicate to volunteer projects
- An extra paid day off to focus on your mental health

**Don't meet every single requirement?**

**Job Type**: Fixed term contract
Contract length: 15 months

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence

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