Ict Apprentice

2 months ago

North London, United Kingdom Just IT Apprenticeships Full time

**About us**

A local MSP for schools is looking for an Apprentice IT Support Technician to join their team covering the Enfield area. The company provides specialist IT support for schools after realising that schools often stumble over the same issues; not having a stable and reliable network, teaching staff not being confident enough with equipment to deliver effective lessons and knowing the computing curriculum properly to deliver this accordingly. The company provides schools with the confidence, stability, and the passion to deliver great IT.

**ICT Apprentice**

CRINGE TECHNOLOGIES LIMITED

**Apprenticeship summary**

**Annual wage**

£16,000

**Working week**

Monday to Friday / 08:00 to 16:00

Total hours per week: 35 hours a week

**Expected duration**

18 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**What will the apprentice be doing?**

Key responsibilities:

- Maintaining a comprehensive database of all support and fault requests and, with support, prioritizing according to need
- Responding to faults raised through IT log system for all schools
- Providing support to staff and pupils as required in relation to the technical aspects of IT hardware, software, and cloud-based software.
- Support various types of hardware including: PC’s, Laptops, Tablets, Printers, Copiers, Interactive whiteboards/Panels, Sound Systems, and any other hardware/software not listed

Infrastructure and Equipment:

- Supporting the IT Manager in the effective operation and management of the IT network of all the Schools
- Supporting the IT Manager with the creation and management of all network user accounts, ensuring correct access rights in a domain environment
- Supporting the installation of software/hardware as requested and maintaining a record of all installations carried out
- Support with the creation of network shares and printers ensuring users have the correct access
- Support with ongoing maintenance and upgrade of both hardware and operating systems

System and Information Security:

- Supporting with the implementation of system and data backup procedures ensuring that in the event of data loss the backups are fully functional
- Support with management of Google Workspace across the Schools
- Ensuring that the security entry system is maintained, staff and visitors have relevant access and ID badges are issued
- Producing reports as requested in relation to timekeeping
- Support with Antivirus protection, ensuring the domain is regularly checked for viruses or malware

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
- You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
- Your training will include gaining A Level 3 IT qualifications.

**What is the expected career progression after this apprenticeship?**
- Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.
- Full-time position providing the learner succeeds within the apprenticeship.

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Physical fitness
- Strong English speaking skills

**Qualifications**
- GCSE or equivalent English (Grade 4/C - 9/A*) essential
- GCSE or equivalent Maths (Grade 4/C - 9/A*) essential

**Things to consider**

Company benefits discussed during interview. Room for ongoing progression.

**Job Types**: Full-time, Apprenticeship

**Salary**: £16,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Application question(s):

- What IT experience do you have? Eg: building a PC at home, setting up internet router, setting up printer, troubleshooting any hardware, outlook, teams, Microsoft office experience, upgrading parts of a laptop/pc, helping friends or family with IT related things.
- Do you live in or close to North London or Enfield?

**Education**:

- GCSE or equivalent (required)

Work Location: On the road

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