Current jobs related to Telephone Debt - Plymouth - Citizens Advice Plymouth
-
Debt Resolution Specialist
1 week ago
Plymouth, Plymouth, United Kingdom Novax Recruitment Ltd Full time{"The Role": "As a Debt Resolution Officer with Novax Recruitment Ltd, you will play a crucial role in delivering exceptional services to our clients in the utility sector.Key responsibilities include:Visiting customer premises to gather information and resolve debt issues.Executing documentation to secure payment and access to premises.Collaborating with...
-
Debt Resolution Specialist
1 week ago
Plymouth, Plymouth, United Kingdom Novax Recruitment Ltd Full time{"The Role": "As a Debt Resolution Officer with Novax Recruitment Ltd, you will play a crucial role in delivering exceptional services to our clients in the utility sector.Key responsibilities include:Visiting customer premises to gather information and resolve debt issues.Executing documentation to secure payment and access to premises.Collaborating with...
-
Debt and Energy Advice Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Citizens Advice BANES Full timeAbout the RoleWe are seeking to recruit additional telephone advisers to join our growing team at Citizens Advice BANES. As a Debt and Energy Advice Adviser, you will be working in a fast-paced target-driven environment, providing debt advice services to clients across England, Wales, and Scotland.Key ResponsibilitiesAdvise clients with their debt and energy...
-
Debt and Energy Advice Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Citizens Advice BANES Full timeAbout the RoleWe are seeking to recruit additional telephone advisers to join our growing team at Citizens Advice BANES. As a Debt and Energy Advice Adviser, you will be working in a fast-paced target-driven environment, providing debt advice services to clients across England, Wales, and Scotland.Key ResponsibilitiesAdvise clients with their debt and energy...
-
Debt and Energy Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Citizens Advice Plymouth Full timeAbout the Role:We are seeking to recruit additional telephone advisers to join our team at Citizens Advice Plymouth. As a Debt and Energy Adviser, you will be working with a wide range of people to find solutions for their debt circumstances.Key Responsibilities:Providing advice to clients with debt and energy issues over the phoneHelping clients find...
-
Debt and Energy Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Citizens Advice Plymouth Full timeAbout the Role:We are seeking to recruit additional telephone advisers to join our team at Citizens Advice Plymouth. As a Debt and Energy Adviser, you will be working with a wide range of people to find solutions for their debt circumstances.Key Responsibilities:Providing advice to clients with debt and energy issues over the phoneHelping clients find...
-
Telephone Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Plymouthoctopus Full timeAbout the RoleWe are seeking to recruit additional telephone advice professionals to join our growing team at Plymouthoctopus. This role is fully telephone based, with a mix of office and remote working. You will be advising clients with their debt and energy issues through a minimum of 9 advice appointments per week over the phone, helping them find...
-
Telephone Advisers
2 weeks ago
Plymouth, Plymouth, United Kingdom Plymouthoctopus Full timeAbout the RoleWe are seeking to recruit additional telephone advice professionals to join our growing team at Plymouthoctopus. This role is fully telephone based, with a mix of office and remote working. You will be advising clients with their debt and energy issues through a minimum of 9 advice appointments per week over the phone, helping them find...
-
Credit Controller
5 days ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Full timeExciting Opportunity for a Credit ControllerWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit Control...
-
Credit Controller
4 days ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Full timeExciting Opportunity for a Credit ControllerWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit Control...
-
Credit Controller
1 week ago
Plymouth, United Kingdom Zachary Daniels Recruitment Full timeCredit Controller | Top Travel and Hospitality Company 6 Month Contract - with potential to go Permanent Up to £30,000 South West Devon | Bideford | 2 days a week (can reduce after 1 month) An exciting opportunity to join a fast-growth, PE backed Leisure & Hospitality business as a Credit Controller on a 6 month FTC, with potential to go...
-
Field Agent
1 day ago
Plymouth, United Kingdom Novax Recruitment Full timeJob Title: Debt Resolution Officer Location: Plymouth Salary: £35,000 basic salary (£44,500 OTE) The Role Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their...
-
Credit Controller
2 days ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Recruitment Full timeExciting Credit Controller OpportunityWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels Recruitment. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit...
-
Credit Controller
2 days ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Recruitment Full timeExciting Credit Controller OpportunityWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels Recruitment. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit...
-
Credit Controller
15 hours ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Recruitment Full timeExciting Credit Controller OpportunityWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels Recruitment. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit...
-
Credit Controller
13 hours ago
Plymouth, Plymouth, United Kingdom Zachary Daniels Recruitment Full timeExciting Credit Controller OpportunityWe are seeking a highly skilled Credit Controller to join our Finance team at Zachary Daniels Recruitment. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payment from our customers.Key Responsibilities:Chase debt on accounts across the GroupUtilise Credit...
-
Credit Controller
1 week ago
Plymouth, United Kingdom Zachary Daniels Remote Work Freelance Full timeCredit Controller | Top Travel and Hospitality Company 6 Month Contract - with potential to go Permanent Up to £30,000 South West Devon | Bideford | 2 days a week (can reduce after 1 month) An exciting opportunity to join a fast-growth, PE backed Leisure & Hospitality business as a Credit Controller on a 6 month FTC, with potential to go permanent. This...
-
Accounts Assistant
3 months ago
Plymouth, United Kingdom Solely HR Full timeMy client is a small manufacturer in Plymouth, currently looking for an Accounts Assistant with at least three plus years’ experience. Applicants must be professional, conscientious, and organised, with exceptional diligence. My client prides itself on its friendly atmosphere and as such is only looking for applicants who work well as part of a team yet...
-
Dwp Case Review Executive Officer
4 months ago
Plymouth, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 337962**Salary**: - £29,500- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- EO National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time, Part year**Number of jobs available**: -...
-
Receptionist
4 months ago
Plymouth, United Kingdom mydentist Full timeWe are the Mydentist Oral Hygiene Centre at Plympton and we are a passionate team that want to give our patients only the best care. We have a dynamic team who strive for the stars and are looking for a new member of staff to join our friendly team. Is that you? We have two vacancies: Monday 09:00 - 14:00hrs, Wednesday 9:00am - 17:45pm & Thursday 14:00 -...
Telephone Debt
3 months ago
**Salary Scale**: £23,226.91 - £24,400.21 - £26,437.12 per annum
**Hours**: 37 hours per week.
**Contract**: Permanent
**Holiday**: 25 days annual leave + 2.5 days at Christmas + bank holidays + long term service leave accrual
**About the role**:
We are recruiting for Telephone Debt & Energy Advisers to join our team at Citizens Advice Plymouth.
We support vulnerable people to find a solution for their debt circumstances. Would you like to help people with debt, energy, and money worries? Why not consider joining our friendly advice team, working in a fast paced target driven environment, which provides debt advice service to clients?
The role is fully telephone based. You will be advising clients with their debt and energy issues through a minimum of 10 advice appointments per week over the phone, helping them find solutions to their issues. There’s no ‘average’ call - advice is tailored, and each client is treated equally. It can sometimes be a challenging role, but you will be fully trained and supported, working as part of an approachable and supportive team in a rewarding environment to provide the best possible service to people across England, Wales, and Scotland.
The role is 37 hours a week (9-5 Monday-Thursday and 9-4:30 on Fridays) on a permanent basis. We are happy to discuss part-time and flexible working arrangements with prospective applicants.
The start date for this role is 16th January 2024.
**About you**:
You will thrive on working with a diverse range of people and be open-minded, approachable, and non judgemental. You will take an emphathetic and compassionate approach to clients to find the solutions to the problems they are facing.
You will be resilient and able to manage phone conversations well. Good communication skills, both written and verbal, are essential.
You’ll be able to write up case notes accurately and efficiently using a range of Office 365 programs and keep databases up to date accurately.
You will have good prioritisation and time management skills to be able to work efficiently as part of a team to reach as many clients as possible as quickly as possible.
The employer for this post is Citizens Advice Plymouth.
**Training**:
Full training will be provided.
During your initial classroom and on-the-job training you must be able to work full-time (37 hours a week) from our city centre office. Once you have been signed off to provide independent advice (this usually takes 12-16 weeks), this role will have a hybrid work pattern.
**Work Base**:
Hybrid Model - A mix of home working and office working at Cobourg House, Mayflower Street, Plymouth (following sign-off of independent advice).
**Job Type**: Permanent
**Salary**: £23,226.91-£26,437.12 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Plymouth, PL1 1QX
Reference ID: 2324 020
Expected start date: 16/01/2024
