Events Admin Assistant

4 weeks ago

West Byfleet, United Kingdom IAS Orthodontic Laboratory Full time

**Events Admin Assistant - Full Time, Permanent**

**Surrey - Byfleet**

Monday - Thursday (8am - 5pm), Friday (8am - 4pm)

Monday - 1 hour lunch, Tuesday - Friday 45 min lunch

IAS Academy are recruiting for a Events/Course Assistant to join our expanding and friendly team.

IAS Academy is a Dental Training Community that strives to empower dentists to provide the absolute best treatment to their patients. We have a training pathway which includes both online and face to face courses as well as from simple to advanced.

**Duties and Responsibilities**:

- Taking course bookings both over the phone and online, then adding to the system/s
- Answering the telephone and dealing with questions and queries, escalating these if necessary
- Seeking new business through multiple channels to sell out events
- Managing, picking and packing orders from our online shop.
- Editing, growing and improving the online shop.
- Attending and packing for training courses and events as and when required

**(You will be expected to be available to work Saturdays - roughly one a month - paid as Overtime or offered as Time in Lieu).**
- Setting up, supporting and packing away at courses - making it as easy as possible for the lecturer to just turn up and teach.
- Stock taking of both items for courses and the online shop - passing on order requirements.
- Booking train tickets and hotel stays for the lecturers and event attendees.
- Assisting with the company's social media pages and profiles, growing our presence
- Taking payments and arranging invoices
- Monitoring and modifying the website.
- General cleaning and replenishment of our onsite training facility
- Other general administrative and event-based tasks.

**Requirements and Skills**:

- Dedicated and committed to providing first class customer service to a prestigious industry.
- Excellent written and spoken English.
- Excellent time keeping and the ability to work both independently and as part of a team.
- Attention to detail and the ability to audit company processes and procedures.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
- Experience with events or an events-based environment would be beneficial.
- Proven sales track record will be looked upon favourably.

**Remuneration and benefits**:
In return for your consistent commitment, you can expect:

- Opportunity to attend our training courses all over the UK - all expenses paid - including initial uniform (business wear for courses), mileage, hotel stays and accompanying delegates for meals and entertainment.
- Additional Overtime/Time in Lieu opportunities - paid at time and a half.
- 24 days holiday (3 days will be taken for Christmas)
- Early finish on Friday (4pm)
- A friendly and supportive team

There is significant opportunity for progression within the company, this role is excellent and for someone looking for a long-term career that they can grow into - we are keen to support both personal and professional development.

All training, facilities and materials will be provided for you to complete your role to meet the company's expectations.

**Reporting to: Course Manager**

**Closing date: TBC**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- West Byfleet: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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