Receptionist

2 months ago


Chorley, United Kingdom MyDentist Full time

_We are looking for a friendly, motivated receptionist to work in a busy NHS and private dental practice in Chorley._
- Receptionist experienced is preferred but not essential as training will be provided._

**Receptionist**

**Job Purpose**: Responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice.

**Reports to**: Practice Manager
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team activities
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role Process
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they level (meets practice targets) are treated in a friendly, courteous and professional manner always communicating information about waiting times Telephone answering meets practice target

Accurately update and protect patient information including on the patient electronic database Daily updating contact information for failed

Book next appointments before the patient leaves and action reminders including courtesy calls SMS / E-mail patient communications

DNAs in line with practice target

**Person Specification**

Caring and compassionate

Excellent interpersonal skills including a professional and welcoming telephone manner

Excellent organisational skills in order to manage multiple tasks and process timelines

Demonstrates flexibility

Able to build strong relationships with the Practice team

Excellent verbal and written communication skills

Willingness to learn about all products and services offered

Ability to use IT and operate a computer based systems, experience of using R4 desired

Job could include weekend work - to be discussed at interview

**Job Types: Permanent, Full-time**

**Salary: £10.50 per hour**

**Work Location: In person**

**Expected start date: 29/01/2024**

Schedule:

- 8 hour shift
- 5 days

**Job Types**: Full-time, Permanent

**Salary**: £10.50 per hour

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 10/03/2024
Expected start date: 11/03/2024


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