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IVA Meeting Officer

4 months ago

Stockport, United Kingdom Jobheron Full time

An IVA Meeting Officer with IVA experience is needed to join one of the UK's leading insolvency companies based in Stockport.

You will manage the client and creditor contact activity from the meeting of creditors summoned through to the production of post-meeting documentation and initial payment.

This is an exciting time to join them in their growth phase

**About the Company**

They assist individuals all over the UK who are struggling financially with their debts to help them to consolidate and reduce their payments to something more affordable, freeze all their interest and charges and get any unaffordable debts written off.

**Key Responsibilities**:

- Proactively work with clients and stakeholders to obtain the required information and necessary votes to progress the file with the required timescales
- Negotiate with customers and creditors regarding any proposed modifications
- Ensure customer payment plans are in place and kept up to date
- Provide a professional service to clients and other stakeholders
- Complete a compliant meeting of creditor's call, ensuring all scripted elements of the call are adhered to
- Ensure incoming claims and proxies are updated on the system correctly
- Follow required protocols and use agreed scripts to ensure calls are completed in a compliant manner
- Preparation of meeting paperwork
- Assist with queries pre and post-meeting of creditors
- Contact the debtor's post-meeting to discuss payment arrangements

**Required Skills**:

- Understands the importance of delivering an excellent service to both clients and other stakeholders
- Ability to work effectively as part of a team
- Able to effectively communicate with both internal and external stakeholders

**Desirable Experience**:

- Experience with insolvency decision procedures, specifically virtual meetings of creditors
- Experience of negotiating with creditors
- Excellent communication skills, both written and verbal

Sounds interesting? Click **APPLY** to send your CV for immediate consideration.

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