Customer Service Representative

6 months ago


Carluke, United Kingdom William Hill Full time

People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.

Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.

If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way

**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**

We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- _**Working hours**_**: We’ve a range of full and part-time hours on offer.
- _**Compensation**_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- _**Holiday entitlement**:_ You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- _**Pension plan**_**:We’ll match your pension contributions to 4%.
- _**Perks and discounts**_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- _**Subsidised travel**_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- _**Training and development**_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**Location**:William Hill, 20-22 High St, Carluke ML8 4AJ

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



  • Carluke, South Lanarkshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team in Carluke. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide outstanding customer service, responding promptly to customer...


  • Carluke, United Kingdom Teleperformance Full time

    Customer Service Specialist – Banking & Financial Services (Glasgow) Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our...


  • Carluke, South Lanarkshire, United Kingdom Tesco Full time

    About UsWe are Tesco, a leading retailer dedicated to providing excellent customer service and creating a welcoming environment for all our customers.


  • Carluke, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistant** **Part Time 14 hours** About us We pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to...


  • Carluke, United Kingdom Teleperformance Full time

       CUSTOMER SERVICE SPECIALIST – OFFICE BASED / OPTION TO WORK FROM HOME AFTER 3 MONTHSTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World Best WorkplacesTM. We have a fantastic opportunity for inbound...


  • Carluke, United Kingdom The Original Factory Shop Full time

    Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments...

  • Front of House Staff

    6 months ago


    Carluke, United Kingdom Relish Carluke Full time

    We are recruiting for kitchen/ front of house staff for our store in Carluke. Our passion is providing our customers with great quality food and coffees in a casual and relaxed atmosphere. Everything we do as a business is built on the hard work, enthusiasm and professionalism of the people in our teams. So, if you have a passion for providing excellent...


  • Carluke, South Lanarkshire, United Kingdom Capability Scotland Full time

    About Our OrganizationAt Capability Scotland, we are committed to delivering exceptional services that empower individuals with disabilities to live fulfilling lives. Our mission is to provide tailored support and innovative solutions that cater to the unique needs of our customers.Job SummaryWe are seeking a dedicated Support Worker to join our team in...

  • Traffic Planner

    6 months ago


    Carluke, United Kingdom EJ TRADE SERVICES & LOGISTICS LTD Full time

    We are looking for a traffic planner & freight forwarder to join our small team, no experience required as full training can be given - The Role: - liaising with customers and hauliers, tracking deliveries & collections and overseeing shipments through to final delivery. - Planning a fleet of vehicles, dealing with issues that arise from rejections to...

  • Cleaner

    6 months ago


    Carluke, United Kingdom OCS Full time

    **Job Reference: CL/SL/30-01/1058/4** **Job Title: Cleaner** **Location: Site Based** **Site Address**: **Postcode: ML8 5AL** **Pay Rate: £10.42** **Hours per week: Thursday, Friday, Saturday, Sunday - 12:00 - 17:00, 10:00 - 14:00 - 19 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS...

  • Cleaner

    6 months ago


    Carluke, United Kingdom Atalian Servest Full time

    **Job Reference: CL/SN/14-11/1014/20** **Job Title: Cleaner** **Location: Site Based** **Site Address: Block 2, Threave Court, Carluke** **Postcode: ML8 5UF** **Pay Rate: £10.42** **Hours per week: Monday, Wednesday, Friday - 08:00 - 09:00 - 3 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation,...


  • Carluke, South Lanarkshire, United Kingdom Capability Scotland Full time

    About Our ServiceOur Lanarkshire Houses service provides a unique and supportive living environment for adults with complex disabilities. Our experienced team works closely with each individual to create a personalized support plan that promotes independence, dignity, and choice.The Job DescriptionWe are seeking a highly motivated and caring Support Worker...


  • Carluke, South Lanarkshire, United Kingdom Capability Scotland Full time

    About UsCapability Scotland is a leading provider of adult care services, dedicated to delivering high-quality support tailored to the individual needs of disabled people.The RoleWe are seeking a skilled and compassionate Support Worker to join our team at our Lanarkshire Houses service. As a Support Worker, you will play a vital role in supporting...


  • Carluke, United Kingdom CJ Lang & Son Limited Full time

    **About us** **We are currently recruiting for a Supervisor (30 hours) within our Scotfresh store at** Rankin Gait, John Street, Carluke, ML8 4AT Our retail Supervisors are the vital link between our Customer Service Assistants and the Store Manager and, in this role, you will be involved in many aspects of running a store, from stock management to...

  • Care Coordinator

    3 weeks ago


    Carluke, South Lanarkshire, United Kingdom Leonard Cheshire UK Full time

    Join Our Support TeamWe are seeking an experienced Care Coordinator to join our team at Leonard Cheshire UK. As a Care Coordinator, you will play a vital role in supporting our customers with disabilities to live independently.Key Responsibilities:Assist with daily life tasks, including personal care and medicationEscort and assist customers in and around...

  • Restaurant Manager

    6 months ago


    Carluke, United Kingdom Dobbies Full time

    Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.  Responsibilties Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation Lead...

  • Yard Operative

    6 months ago


    Carluke, United Kingdom Huws Gray Full time

    We are looking for a **Yard Operative** to join us at **Huws Gray Law!** If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a...


  • Carluke, United Kingdom Wm Pringle & Son Ltd Full time

    Wm Pringle & Son Ltd are looking for HGV Class 1 Drivers **(C+E) Night-shift & Day shift Trunk Drivers **to join our family run business located in Carluke. Part of our service provision requires a daily trunk service - collecting the customers’ goods from North West England and delivering them to our depot in Carluke, South Lanarkshire. **To be...


  • Carluke, United Kingdom Boots Full time

    Summary Job Reference: - 220301BR Carluke, High Street Permanent **The hourly rate for this role is £10.42, and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** No previous experience is required, and full training will be provided. **The importance of your role.** Fantastic customer care...


  • Carluke, United Kingdom l and I Eaton Full time

    **About us** l and I Eaton is a large family owned business in Carluke. We are professional, agile, and our vision is to become the leading Accident Repair Group by delivering high quality customer excellence and innovative solutions We are at the forefront of the vehicle repair industry and will continue to invest in Technology, Equipment, Training, Infra...