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Student Support Advisor

4 months ago

Manchester, United Kingdom Arden University Full time

**Student Support Advisor**:
**£26,000 per annum + excellent benefits**:
***Based on-site at our Manchester Study Centre**
***:
**Permanent / **Full time**
***:
**Click **here** for the full job description**:
**The Opportunity**:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers. Our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently looking for a Student Support Advisor to join our Student Support team in Manchester, to provide daily support to our student body on a wide range of queries.

**About You**:
We would like to hear from applicants who have considerable customer service experience in a student/customer facing capacity, both over the phone and face to face, along with a passion for helping people to succeed, and the willingness to learn new skills. You will need to have excellent written and verbal communication and interpersonal skills, and the ability to prioritise and organise a varied workload in a busy and fast-paced environment. You will also need to have good IT skills with the ability to manage databases. If this sounds like you, we would love to hear from you.

**Why Arden**:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other **competitive benefits**

**Arden’s values**:
**Stand out, Progressive, Accessible, Resourceful, Kindness,** reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click **here**, or to start your journey with us, click apply

**Closing Date**:Wednesday 13th September 2023