Customer Service Coordinator

3 weeks ago


Torquay, United Kingdom May Recruitment Full time

**Customer Service Coordinator - £21,450.00**
**Location - Newton Abbot**

Would you like to work with a highly established and reputable manufacturer in a great location?

Do you have impecibable communication skills?
Can you support other teams in the business with various tasks?

**Do you have a knowledge of construction terminology?**

**Main Purpose**:To provide the best professional, high-level customer service and administrative support to the Aftercare function, thereby ensuring a first-rate service is delivered to all customers and a high level of customer satisfaction and repeat business is achieved.

**Key Responsibilities**:

- Providing high-level customer service to all customers ensuring regular, effective and timely communication both verbally & in writing as required;
- Handling and resolving customer complaints;
- Providing administrative support to the Aftercare Team (booking hotels/updating job sheets, scheduling works etc);
- Supporting the rest of the Aftercare Team as necessary to ensure the delivery of the best possible customer service;
- To attend mandatory & best practice training as required by Pathfinder Homes.
- Ensuring health and safety regulations are met and best practice standards observed.
- Ensuring the integrity of our core values, ‘Innovation, Inspiration and Imagination’ at all times.

**Job Types**: Full-time, Permanent

**Salary**: From £21,450.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- construction terminology: 1 year (preferred)

Work Location: One location



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