Customer Support Administrator

3 weeks ago


Didcot, United Kingdom Global CTS Recruitment Full time

**Customer Support Administrator, Didcot (office-based - must live in the UK and be able to commute to Didcot)**
**£20,000 to £25,000 depending on experience**

Are you looking for role where you can use your communication and empathy skills? Do you have a calm demeanor? If so, my client is looking for a Customer Support Administrator to join their small team.

**As the Customer Support Administrator, you will**:

- Support the wider team to achieve completion of projects as per the completion date and customer needs
- Investigate & understand customer job-related queries and discuss with the appropriate department to achieve a resolution
- Provide support throughout the whole customer experience
- Support with Logistical operations: arranging deliveries and collections
- Liaise with internal operational departments to ensure smooth project management
- Prioritise and organise your workload to ensure deadlines are adhered to
- Update and amend documents as necessary
- Undertake any ad-hoc administrative tasks from all areas of the business
- Update the customer database

**Skills**
- Giving good customer service at the forefront of your mind at all times
- Basic IT skills as a minimum
- Quick to learn
- Multi task and being able to prioritise
- Calm
- Empathetic
- Strong attention to detail

**Global CTS Limited**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: One location



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