Food & Beverage Assistant

2 weeks ago

Oban, United Kingdom The Sonas Hotel Collection Full time

We are on the search for an enthusiastic and passionate individual to join us at **The Sonas Hotel Collection** as Food & Beverage Assistant at **The Knipoch Hotel.**

As a Food & Beverage Assistant, you will work closely with the Food & Beverage Manager to ensure we deliver a guest experience of the highest calibre.

You will also work closely with all other hotel departments and central support functions to ensure the overall success of the business.

We strongly recommend applicants are able to drive to ensure sufficient opportunity to enjoy all the benefits of the local area.

**A snapshot of your key responsibilities**:

- Delivery of exceptional service to all guests of the business,
- Answering questions / queries from all guests of the business.
- Sharing local knowledge and information with all guests of the business.
- Ensuring adherence to all current legislation including but not limited to Health & Safety and Food Safety.
- Ensuring guest satisfaction in all areas of the business, and resolution / escalation of any guest concerns or complaints.
- Processing of payments in a timely and efficient manner.
- Promote a positive people culture through effective communication.

**Key requirements for this role**:

- Previous experience in a similar role.
- A passion for hospitality and a drive to grow and develop yourself.
- Fantastic communication skills.

**What’s In It For You?**
- Staff Accommodation if necessary - rates to be discussed during interview.
- Additional holiday allowance for your birthday.
- 50% food discount in all our restaurants.
- Staff rates across all our hotels.
- Access to Health Assured which hosts a wealth of informational tools and support across many areas including: financial wellbeing, mental health, exercise and heathy Eating
- Ongoing personal development with access to internal and external training programmes.

**Salary**: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Weekend availability

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: SHC - DUI - FBA

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