Sales and Marketing Assistant

3 weeks ago


Congleton, United Kingdom STREET TRACK LIFE LTD Full time

**JOB DESCRIPTION**

**Job Title**:Sales and Marketing Assistant

**Reporting To**:Company Director

**Location**:Street Track Life Limited, Congleton, Cheshire.

Street Track Life was founded in 2010 originally as a blog covering motorsports and modified cars. Over the past 10 years It has grown into a global automotive parts business that specialises in supplying quality parts and accessories to its customers from industry leading brands and its own-brand in-house-developed products.

Our primary focus is aftermarket car parts for niche models and also camping and outdoor lifestyle equipment.

Each week from our Congleton warehouse we ship hundreds of parcels to our customers around the world and pride ourselves on offering them the very best customer service and support, which has always been key to our success.

The dynamic and innovative attitude of the business is what makes it a great career opportunity for anyone dedicated, creative and hard working.

**Shift Pattern/Working Hours**:
A total of 40 hours per week.

Monday to Friday, 08:00-16:30 with a 30 minutes unpaid lunch break each day.

Sometimes this will call for flexibility on the rare occasion.

**Main Job Role**:
You will directly support the company director in all sales, purchasing and some marketing activities. This includes speaking with customers and suppliers directly and working closely with our warehouse team to support communication and the smooth operation of all daily business.

You will keep your finger on the pulse of what is new in our product offering and that of our competitors, whilst understanding what is important to our global customers.

Training will be given on all points of the job.

We are a growing team in a relaxed environment which makes teamwork and flexibility all the more important as well as meeting briefs with enthusiasm and creative thinking.

**Key Tasks and Accountabilities**:

- Helping facilitate sales, keeping your finger on the pulse of what our customers feedback to us and using this to help influence our product offering
- Forming good relationships with our suppliers
- Managing requests that come through to our social media pages and interacting with our customers and suppliers using social media tools.
- Updating website listings for products and other general e-commerce management
- Helping to produce marketing content; this could include ideas, facilitating product photoshoots and social media trends
- Working with the company director to review website activity and other analytic tools to help spot areas for improvement in the customer experience
- Supporting the warehouse team with new product knowledge and any intricacies they might need to understand in order to help keep our customers happy
- Ensuring consistency in our brand aesthetic and personality - using our brand guidelines and associated materials e.g. template
- Using your knowledge over time to help create and influence marketing collateral
- Conduct and integrate customer and competitor research to inform product and sales strategy

**Aptitudes Required**
- Great customer facing attitude, customer care/relationship experience is a must
- Good written communication is key
- Good understanding of eCommerce (Shopify knowledge preferred)
- Decent understanding or interest of aftermarket car parts and/or camping and outdoor lifestyle activities
- This is a fairly relaxed work environment so you must have good initiative, meaning you can plan your own day and work very efficiently on your own
- Creative and able to produce innovative ideas
- Media creation (via Adobe programs etc) /photography knowledge not essential, but would be a great plus point
- Team working skills are essential
- Time management skills, including the ability to work on multiple projects at the same time
- Able to work under pressure and deliver results to a defined deadline
- Logical and analytical
- Can-do attitude, self-motivated
- Flexible
- Must demonstrate attention to detail
- Confident

Salary is flexible depending on experience and skillsets.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: One location


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