Customer Service Advisor

4 months ago


Leeds, United Kingdom Sayjo Full time

**A Customer Advisor is required for a unique service provider of transport solutions in Leeds. **Responsible for the day-to-day interaction with the drivers, service providers and customers to ensure accurate, compliant and timely management of the service.
- The role is :_
- Offering outstanding customer service to drivers face to face, managing service standards, complaints, incidents and registration.
- Set up new drivers through the computer system and ensure compliance standards are met. Checking documents and licences.
- Working through a helpdesk ticket system to support general customer portal access queries.
- Managing compliance for local authority licensing requirements.
- Updating database and licences.
- Supporting launches and responses to advertising, marketing and sourcing campaigns.
- Process charges and credits on a weekly basis.
- Support fraud investigation.
- Continuously improve service delivery outcomes

There is the opportunity to engage new drivers and to up sell products like dash cams. There are great incentives in place circa £1000 extra per annum.
- You will be :_
- Confident in dealing with a wide range of people face to face offering advice and working to strict processes.
- Great at data entry, record creating and database management.
- The hours are :_

Hours of work: 40 hours per week (inclusive of breaks) 8-4pm Monday to Friday, there may be requests to work occasional weekends with a day back in lieu to support weekend colleagues.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: DP



  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Responsibilities**: - Provide exceptional customer service to clients via...


  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Advisor. In this role, you will work closely with the sales and marketing teams to support various initiatives, contributing to the overall success of the company. **Duties**: - Building and maintaining strong, long-lasting customer relationships - Handling...

  • Customer Sales Advisor

    5 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Customer Sales Advisor** **Responsibilities**: - Provide sales support to customers by providing product information and...

  • Sales Advisor

    5 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Sales Advisor** **Responsibilities**: - Greet and assist customers in a timely manner. - Provide sales support to...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Leeds** Salary up to £24500 dependant on experience+ reputable law firm in Leeds+ full training provided+ excellent progression and development+ significantly growing business+ excellent transport links+ no shift patterns or weekends+ superb offices and environment+ brilliant on site facilities+ great team and culture+...


  • Leeds, United Kingdom Perfect Placement UK Ltd Full time

    **County**: West Yorkshire **Town/City**: Leeds **Sector**: Administration and Accounts, Accident Repair Centre **Salary**: £26000 per annum **Job ref**: 131194 **Bodyshop Customer Service Advisor - Large Independent Bodyshop in Leeds** - Basic Salary - Up to £26,000.00 - Monday-Thursday 08:30-16:30, Friday 08:30-15:30 (39 hours per week) - 22 days...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Leeds / Hybrid Working** - Salary of £22500 - reputable growing organisation in Leeds - excellent training and development plan - structured career path - excellent benefits - fab on site facilities - hybrid working - free parking - no shift patterns or weekends - great culture and vibrant team - lots of great incentives and...


  • Leeds, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £10.42 per hour. **Customer Service Advisor benefits**: - Weekly pay, - Free parking - Canteen - Free hot and cold beverages - Continuous training and development whilst on assignment - Hybrid Working Training is included to prepare you for this role **Customer Service Advisor role**: - To...


  • Leeds, United Kingdom HR GO Recruitment Full time

    **Customer Service Advisor** **Pay rate - £11.11** **Leeds LS27 ( Morley )** **ASAP start!** **Hours: Full time working hours, 5 days out of 7 between 8am-8pm** **What is in it for you?** - Located in the heart of Leeds LS27 ( Morley ) - Competitive hourly rate - Genuine career prospects - Weekly pay - Opportunity to get a permanent contract for the...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Stratstone BMW Full time

    **Service Advisor (fixed-term, 6 months. Monday-Friday)** **Stratstone BMW Leeds** **Salary of £23,059 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Leeds? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an unparalleled...


  • Leeds, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £20,300 per annum. **Customer Service Advisor benefits**: - Generous 9% employer pension contribution - 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) - 50% off home, motor and pet insurance - Free travel insurance and Green Flag breakdown cover - Additional...


  • Leeds, United Kingdom XCL Group Full time

    **Role**: Customer Service Advisor **Location**: Seacroft, Leeds (All Office Based) **Salary**: £25,500 per annum **Hours**: 37-hour work week XCL Group are currently recruiting for a Customer Service Advisor for our client based in Seacroft, Leeds. This role is all office based, and they are looking for an individual who will be an integral part of the...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable Insurance Business! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business! This would be an excellent opportunity for someone experienced within...


  • Leeds, United Kingdom Solo Search Full time

    **Position**: Customer Service Advisor **Suitable for**:Inbound** **Customer Service Advisor, Case Executive, Case Administrator **Location**:Leeds**, **West Yorkshire (close to train station)*** **Salary**:£21,255 plus bonus + bens **Please note that unfortunately, our client is unable to offer sponsorship** The main focus of the Customer Service...


  • Leeds, United Kingdom Bamford Contract Services Ltd Full time

    Customer Service Advisor - Permanent Role Monday to Friday - 37.5 hours per week £24,000 per annum - Leeds Our client, a leading student accommodation provider, is seeking a highly motivated and customer-focused individual to join their dynamic team as a Customer Service Advisor. This is a fantastic opportunity for a dedicated professional to provide...


  • Leeds, United Kingdom HR GO Recruitment Full time

    **Job Title: Customer Service Advisor**: - **Location: Leeds**: - **Salary/Hourly Rate: £11.44 per hour**: - **Job Type**:Temporary**: - **Working hours/days: Monday to Friday, 8.30am-4.30pm** HRGO Recruitment are looking for an enthusiastic and energetic character to join one of our clients based in Leeds as a Customer Service Administrator. You will...