Customer Service/admin Assistant

2 months ago


Witney, United Kingdom Coconut Lane Full time

Cocopup is the sister brand of Coconut Lane which launched during lockdown when our founder Jess got her adorable ball of fluff, Ralph (a regular visitor to our office). Cocopup brings you luxury and top-quality dog accessories, and wait for it... of course everything is matching. Cocopup is only 3 years old, but is seeing really exciting growth, especially with global opportunities. We're really excited to take Cocopup to the next level and become the go-to brand for chic and instagrammable dog accessories. Again, we've built a huge social community with a close tight-knit rep scheme at the core of this.

**Duties and Responsibilities**:

- Work closely with the Customer Service Manager to work through the Customer Service inboxes for both Coconut Lane and Cocopup - responding to all enquires quickly, efficiently and politely.
- Processing refunds and exchanges
- Helping the wholesale team pick and package up orders for retailers

**Requirements**:

- Minimum 1 year Customer Service Experience
- Extremely good written English, perfect puntuation and spelling
- Most important, you must love dogs

**The Coco-Culture**:
We're currently a team of ten females, all aged between 22-32. Our office is based in Witney, Oxfordshire above our warehouse where our founder Jess' mum and brother (Helen and Jack) do all our fulfilment (with the support of their amazing team). There's a family-feel to the whole warehouse/office, we have fun but also work really hard.

At Coconut Lane we value hard work, the day doesn't always end at 5pm, our ten employees always go above and beyond to get their work done, which sometimes will entail working late or popping online for an hour or so at the weekend. We work hard and play hard, but that comes with the benefit of being part of a lovely community, we're all friends as well as colleagues, with regular socials and team lunches providing everyone with a well-deserved break. As well as a competitive salary we offer a monthly allowance of products and a 50% staff discount as well as free tea, coffee, hot chocolate, etc. (and regular cake) when you’re in the office. Oh, and there’s the obligatory Christmas and Summer parties / gatherings that we put on with the warehouse team to look forward to

**Job Types**: Full Time, 6-Month Contract with the possibility of further role at the end

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £23,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Witney, OX29 0YG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 10/04/2024
Expected start date: 29/04/2024


  • Admin Assistant

    2 months ago


    Witney, United Kingdom CHF Global Home Group Full time

    We have an opportunity for an ‘Admin Assistant’ to join our friendly and dynamic Sales Team at CHF Global Home Limited at Witney, Oxfordshire. CHF Global Home is a leading supplier of furniture to the UK market. Our goal is to deliver products to our customers quickly and efficiently. The role includes: - Processing orders - Incoming & outgoing phone...

  • Admin Assistant

    2 months ago


    Witney, United Kingdom CHF Global Home Group Full time

    We have an opportunity for an ‘Admin Assistant’ to join our friendly and dynamic Sales Team at CHF Global Home Limited at Witney, Oxfordshire. CHF Global Home is a leading supplier of furniture to the UK market. Our goal is to deliver products to our customers quickly and efficiently. The role includes: - Processing orders - Incoming & outgoing phone...

  • Admin/ Sales Assistant

    2 months ago


    Witney, United Kingdom Oxford (K8) -7064 Full time

    SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. We are currently looking to recruit an **Admin/Sales Assistant**, someone who is organised, motivated...


  • Witney, United Kingdom The Recruitment Group Full time

    Our client, a highly successful, local employer, are seeking an Office Assistant for their Witney office. You will provide a range of admin support and provide reception cover in staff absences. This is a great opportunity for someone looking for their first entry into an office position or alternatively, someone looking for their next move within an...


  • Witney, United Kingdom The Recruitment Group Full time

    Our client, a highly successful, local employer, are seeking an Office Assistant for their Witney office. You will provide a range of admin support and provide reception cover in staff absences. This is a great opportunity for someone looking for their first entry into an office position or alternatively, someone looking for their next move within an office...


  • Witney, United Kingdom The Recruitment Group Full time

    Our client, a highly successful, local employer, are seeking an Office Assistant for their Witney office. You will provide a range of admin support and provide reception cover in staff absences. This is a great opportunity for someone looking for their first entry into an office position or alternatively, someone looking for their next move within an office...

  • Sales/admin Assistant

    1 month ago


    Witney, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Sales/Admin Assistant** - £23,000 + per annum (DOE)_ Witney **What does the role involve?** - Proficient in MS Office, including Excel- Experience in planning multiple delivery schedules- Knowledge of safety and legal compliance- Self-motivation, being able to prioritise work and meet deadlines as well as an excellent telephone...

  • Service Administrator

    3 weeks ago


    Witney, United Kingdom Talent Nexus for Graham James Olivia Full time

    **Service Administrator**: - **Witney, Oxfordshire**_ - Prestigious main dealer network, with market leading basic salaries & OT’s - Exceptional working environment and excellent management and top of the range training **About Our Client**: My client is a large prestigious main dealer, one of the biggest in the UK for their specific market with a large...

  • Customer Service

    2 months ago


    Witney, United Kingdom The Recruitment Group Full time

    We are delighted to be working with a well renowned, reputable, and established organisation based near Witney who are looking for a Customer Service Assistant to join them on a temporary basis, for a minimum of 3 months. This role is Monday - Friday, offering 3 days per week working from home. As the Customer Service Assistant, you will: - Show empathy...

  • Customer Service

    2 months ago


    Witney, United Kingdom Pelltech Ltd Full time

    Pelltech is a marketing and distribution company that's operated in the Office Products sector since 1973. Based in Witney we represent manufacturers from continental Europe and Australia. Now celebrating over 50 years in business, we started trading technical drawing equipment in 1973 and have expanded to the extensive range of Office & workplace Supplies...

  • Pharmacy Assistant

    2 months ago


    Witney, United Kingdom Enimed Full time

    Enimed Pharmacies are looking for an energetic and committed individual to join the team as a Pharmacy Assistant in Cogges Hill Pharmacy The role will include: - Assisting the Pharmacist in preparing prescriptions - Dealing with patients queries, advice, customer service - Managing stock (including ordering, checking off stock, putting on shelf) -...


  • Witney, United Kingdom Travis Perkins plc group Full time

    ** New branch Opening Witney** Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you! We’re looking for individuals with the potential to be future leaders within our business....


  • Witney, United Kingdom Enimed Full time

    Cogges Hill Pharmacy are looking for an energetic and committed individual to join the team as a Medicines Counter Assistant. The role will include: - Having sole responsibility for the ordering, merchandising, cleanliness and presentation standards of the counter and shop floor - Serving customers and selling medication safely through company protocols -...


  • Witney, United Kingdom Enimed Full time

    Cogges Hill Pharmacy are looking for an energetic and committed individual to join the team as a Medicines Counter Assistant. The role will include: - Having sole responsibility for the ordering, merchandising, cleanliness and presentation standards of the counter and shop floor - Serving customers and selling medication safely through company protocols -...


  • Witney, United Kingdom Enimed Full time

    Witney Pharmacy are looking for an energetic and committed individual to join the team as a Medicines Counter Assistant. The role will include: - Having sole responsibility for the ordering, merchandising, cleanliness and presentation standards of the counter and shop floor - Serving customers and selling medication safely through company protocols -...


  • Witney, United Kingdom Meridian Full time

    This is a great opportunity to work as a Customer Service Advisor for an Insurance company in Witney, with a salary of £22,000-£27000. You will be working Mon - Fri and one in four Saturdays on a rota system. As a Customer Service Advisor for this company, they reward your hard work with a holiday package of 20 day (increasing to 25 with long service), an...


  • Witney, United Kingdom CHF Global Home Group Full time

    We are seeking a motivated and proactive Personal Assistant / Design Assistant who has a love for interior design & furniture. You will be part of a professional team that works collaboratively to ensure that all members of the management team are constantly supported to a high level. As PA / Design Assistant, you will bridge the link between creative...


  • Witney, United Kingdom Publica Full time

    **Customer Service Advisor** **Witney** **Permanent - 37 hours per week, Monday to Friday 8:45am-5:00pm** We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor at Publica, you will play a pivotal role in providing exceptional customer support and maintaining strong relationships...


  • Witney, United Kingdom Publica Full time

    **Customer Service Advisor** **Witney** **Permanent - 25 hours per week, Monday to Friday 9 am to 2 pm** We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor at Publica, you will play a pivotal role in providing exceptional customer support and maintaining strong relationships with...


  • Witney, United Kingdom Publica Full time

    **Customer Service Advisor** **Witney** **Permanent - 25 hours per week, Monday to Friday 9:00am-2:00pm** We are currently seeking a dedicated and enthusiastic, Part time, Permanent Customer Service Advisor to join our team. As a Customer Service Advisor at Publica, you will play a pivotal role in providing exceptional customer support and maintaining...