Service Advisor
4 months ago
**Service Advisor - DAF Tamworth**
**Basic Salary**:£28,000 basic and £30,880 with achieved bonus
**Hours**:Monday to Friday 8am-5.30pm plus some Saturday overtime
A new opportunity has arisen to join the business as a **Service Advisor** at our **DAF Tamworth** site.
**What you’ll be doing**:
- Dealing with customers bringing their vehicle for recall, service or repair.
- Providing feedback to customers on their service/repair, including pricing of additional work when required, explaining the reasons fully and competently.
- Taking bookings for service work by telephone, obtaining all necessary details in respect of work required, nature of problems and wherever possible identifying specific faults.
- Delivering high level of customer service.
- Liaising with Technicians.
- Keeping customers informed of their vehicle’s progress throughout the day.
**What we need from you**:
- Previous experience in a Service department as a Service Administrator or Advisor
- Excellent customer service skills
- Organised and good attention to detail
- Ability to adapt quickly
- Previous experience using invoicing systems
**In return we’ll offer**:
- **22 days holiday + bank holidays**
- **Competitive employer pension**
**Who we are**:
**Greenhous Group** firmly establishes itself as one of the largest DAF dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. Greenhous is a leader in the supply of dealer services for some of the world’s leading manufacturers.
Our network of Car and Commercial dealerships now stretches across Shropshire, Mid Wales and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan, Ford, and DAF Trucks, as well as an extensive bodyshop network.
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,880.00 per year
Supplemental pay types:
- Bonus scheme
Work Location: In person
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