Data Entry Assistant
7 months ago
We are recruiting Customer Advisors / Data Entry Assistants at a busy office based in Ringwood, Hampshire.
The Customer Service Advisor is responsible for building relationships with our client's new and existing supporters to ensure their continued support of our clients fundraising efforts. Repeat hosting of coffee mornings and recommendations are very important to our client so it is important that every customer interaction adds value and is positive.
This is a lovely campaign and involves arranging coffee mornings. **Hybrid role after competency (4 weeks)**
**Main Purpose of role**:
- Manage personal workflow
- Troubleshoot issues
- Answer customer questions based on FAQ/knowledge base material provided
- Escalate issues or problems to Team Manager
- Moderate feedback from customers on client's website and 3rd party portals
**You should have**:
- Strong verbal and written skills are essential
- Professional and emotionally resilient
- A natural multi tasker
- Experience working in a fast paced environment
- Ability to work independently as well as part of a team
**Salary**:£10.50 per hour + bonus (OTE) of £23,840
**Location**:Ringwood, Hampshire. Hybrid role after competency (4 weeks)
**Hours: 40** paid hours per week.
**Shifts**:Monday-Friday 9am-5.30pm
- working culture of fun and sociable team environment
- 50% discount with More bus for monthly and quarterly tickets
- Pension Scheme with Standard Life
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Recommend a friend scheme paid reward of £1000
- Apprenticeships qualifications and career flight path schemes
- Recognition and reward schemes with Love to Shop Voucher rewards.
- Free car parking
- Weekly dress down day
- Free fruit
- Cycle to work scheme
**Job Title**:
- Data Entry Assistant - *Hybrid role after 4 weeks***Job Reference**:
- 33641**Salary**:
- £10.50 - 10.50 per hour**Sector**:
**Industrial**
**Location**:
**Ringwood
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