Business Support Administrator
4 days ago
**The Vacancy**
**Let us tell you a bit about us**
We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance.
We are a UK-based financial services specialist that supports our customers across a range of products and services. Aldermore Group was formed by bringing together two very successful businesses, Aldermore Bank and MotoNovo Finance, under the First Rand umbrella.
We thrive upon saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.
**Feel like being part of**
To provide support to the wider business including post, printing, updating company systems and queries from the wider business.
This role will be based in our **Cardiff** office and will be **FULL TIME** **OFFICE BASED JOB **due to the nature of the work listed above. Need to be able to lift up to 10kg in weight, such as boxes of paper and be comfortable being on your feet for long periods of time.
**What would your day look like?**
- Sort incoming post and direct to appropriate internal departments.
- Process incoming cheques within the system, banking cheques as required.
- Process and inform the wider business of returned post received.
- Print and distribute Welcome Packs to new clients.
- Print and distribute letters for collections, customer statements, write off letters, copy of agreements via Royal Mail and Whistle logistics.
- Manage queries and tasks via the team inbox.
- The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job which the jobholder may be required to perform. Flexibility is essential since the jobholder’s working hours will be determined by the requirements of the business.
**What do we expect of you?**
- Planning and organising
- Prioritising
- Accurate and attention to detail
- Numerical skills
- Understanding and interpreting numerical data
- Good verbal and written communication
- Methodical working approach
- Work using own initiative
- Good IT skills in Microsoft Office (Excel is essential)
**What can you expect of us?**
- A friendly and flexible culture, synonymous with our proposition to our customers.
- A growing organisation that defines itself as being nimble, lean and strong.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A communicative, accessible and approachable ExCo.
And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.
**Still curious?**
Join us today and we will make the same promises to you as a colleague, as we do to each of our customers. We are committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
**#backingyoutobringyourbest**
**Aldermore Group is an equal opportunities employer**.
- We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._**The Company**
We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.
**Our Benefits**
Not only does MotoNovo Finance offer a competitive remuneration package, we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover, pension schemes, and our employee assistance programmes, we have also installed a staff bar, game machines, and a pool table.
When you choose to build your career with MotoNovo Finance, we choose to invest in you.
Healthcare
Pension
Events
Refer a friend
Refreshments
Discount shopping
Assistance
programme
Staff recognition scheme
Employee rates
on car finance
**Job Types**: Full-time, Permanent
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