Chief of Staff

3 months ago

Hatfield, United Kingdom Ocado Retail Full time

**Vacancy No**
- VN449

**Job Type**
- Permanent

**Location**
- Hatfield

**Job Details**

**About Us**

We’re an exceptional bunch of colleagues who are inspired by our three values: Always be Curious, Bring our Best Selves, and Challenge What's Possible.

We have ambitious plans and a vision to never-stop making our customers' lives better, by delivering the supermarket of today, tomorrow.

**About the role**

This is an exciting opportunity for an experienced and strategic-minded individual to join as Chief of Staff (CoS) working directly for the CEO to ensure that the company's strategic direction is set and communicated and that key objectives are met.

As the Chief of Staff you will work closely and collaboratively with the executive team and senior leadership on strategy, storytelling and governance. Your aim is to clarify and communicate the company’s strategic direction, connect the leadership team with the rest of the organisation and other key stakeholders, and facilitate effective decision-making.

**Responsibilities**:

- Lead the formation of the business strategy alongside the CEO, create the strategic narrative, and support the leadership team in cascading this throughout the organisation
- Prepare the CEO’s regular updates to the Ocado Retail, Ocado Group and M&S Boards on trading performance, progress against key objectives, and future plans
- Design the annual Board strategy day to ensure the Ocado Retail Board have a clear view of the state of the market and the business’ strategic direction;
- Oversee updates to the business’ five-year plan, in close collaboration with Finance
- Prepare briefings, scripts and presentation materials for the Executive team’s engagements with equity analysts and the media (e.g. results announcements), suppliers (e.g. conferences), and colleagues (e.g. town halls, huddles)
- Facilitate corporate governance and orchestrate the quarterly objective-setting process for the business
- Design agendas and facilitate forums and offsites for the executive team and senior leadership to aid prioritising, problem-solving and decision-making
- Act as a sounding board for members of the executive team (e.g. CEO, CFO)
- Work with the EA to the CEO and CFO to ensure meetings and events are scheduled in line with the annual cadence and are run as effectively as possible
- Provide ad-hoc strategic support, problem solving and analysis on high priority projects

**About you**
- Experienced in strategy and/or commercial roles within a retailer, technology company or management consultancy
- Proven track record of managing multiple stakeholders, influencing and working collaboratively across a number of functions
- Experience holding leadership positions, including project leadership
- Good understanding of retail and operational performance metrics
- Experience working in or with fast-growing / scaling businesses is desirable

Key Skills:

- You have excellent written and verbal communication skills and can flex your communication style to suit diverse audiences of varying levels of seniority
- You have experience with commercial modelling and business case development and are comfortable working with financial metrics
- You are comfortable analysing and synthesising data and insights to tell a story in a concise and understandable way
- You build trusting relationships with a wide range of stakeholders and are comfortable working with and influencing senior leaders, developing strong alignment and partnerships
- You can quickly form high-performing working groups from across the organisation, setting a clear vision and energising the team to deliver
- You are highly organised and structured, comfortable with ambiguity, and willing to take the initiative and get stuck in
- You are able to run multiple projects simultaneously, creating clear and realistic plans and adapting to business priorities
- You demonstrate our core values:

- Always be Curious: ask why and keep on learning
- Bring our Best Selves: take ownership and deliver together
- Challenge What’s Possible: raise the bar and never give up

**What We Offer You**
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

**Core Rewards**
- Annual bonus scheme - maximum opportunity dependent on the role
- 26 Days Annual Leave plus bank holidays
- Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
- 50% income protection
- 4x salary life insurance
- 20% Marks and Spencer discount
- Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP

  • Assistant Chief Operations Officer

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Hywel Dda University Health Board Full time

    Position Overview An exceptional opportunity has emerged for a seasoned operational leader to step into the role of Assistant Chief Operations Officer. Collaborating closely with the Chief Operations Officer, this position will oversee the daily execution and administration of operational services throughout the integrated Health Board. This role is...

  • Project Officer

    2 months ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 0.6 FTE (working 24 hours per week)Salary: HSV4 - HSV5.14 per annum pro rata plus Performance Related Pay (£24,862 pa pro rata - £26,937 pa pro rata)Annual Leave: 23 days pro rata plus standard public holidays rising to 26 days after 4 years continuous serviceLocation: de Havilland campus, Hatfield, Hertfordshire Hertfordshire Sports Village provides...

  • Laboratory Manager

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    The Technical Team in the School of Life and Medical Sciences supports a wide and diverse range of subjects including Biosciences, Pharmacy, Sports Science, Psychology, and Geography, Environment and Planning. Highly skilled technical staff are organized into small specialist teams, who work together alongside academic and research staff.Main duties and...

  • Digital Skills Facilitator

    1 month ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 fte (working 37 hours per week term time only) total of 28 weeks.Duration of Contract: PermanentSalary: UH6 £31,396pa pro rata to £33,966pa pro rata with potential to progress to £37,099pa pro rata by annual increments on achieving designated skills and experienceAnnual Leave: 25 days plus standard public holidays and an additional 4 days...

  • Digital Skills Facilitator

    1 month ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 fte (working 37 hours per week term time only) total of 28 weeks.Duration of Contract: PermanentSalary: UH6 £31,396pa pro rata to £33,966pa pro rata with potential to progress to £37,099pa pro rata by annual increments on achieving designated skills and experienceAnnual Leave: 25 days plus standard public holidays and an additional 4 days...

  • Principal Technical Officer

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 fte (working 37 hours per week)Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: Meridian House, HatfieldWe have an exciting opportunity for a Principal Technical Officer to join our team, coordinating and enhancing our technical spaces and...

  • School Business Manager

    4 months ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    Main duties and responsibilities You will be coordinating and managing the delivery of efficient, effective and professional administrative support in an integrated School encompassing Engineering, Computer Science, Physics, Astronomy and Mathematics, at both strategic and operational levels, located in a brand new state-of-art purpose built STEM...

  • Senior Lecturer in Education

    3 months ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    Main duties and responsibilities The successful applicant will work collaboratively and independently within a staff team to lead, plan, organise and deliver teaching and assessment of students training to teach maths in primary schools. The successful person will work flexibly as a team member to engage with a broad range of teaching and other...

  • Principal Technical Officer

    3 weeks ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 fte (working 37 hours per week) Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year Location: Meridian House, Hatfield We have an exciting opportunity for a Principal Technical Officer to join our team, coordinating and enhancing our technical spaces and...

  • Technical Officer

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 0.77FTE (28.5 hours per week)Annual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearThe Technical Team in the School of Life and Medical Sciences supports a wide and diverse range of subjects including Biosciences, Pharmacy, Sports Science, Psychology, and...

  • Academic Workload Allocation Manager

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1.0FTE (working 37 hours per week)Salary: UH9 £56,021 pa to £63,029 pa with potential to progress to £66,857 pa by annual increments on achieving designated skills and experienceAnnual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: College Lane campus,...

  • Operational Support Grade

    1 month ago

    Hatfield, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Lindholme, HMP Moorland and HMP Hatfield (Prison Support Role) - 74313** **£23,226** **Hatfield**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support...

  • Research Fellow in Financing Essentials and Debt

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1 fte (working 37 hours per week)Salary: UH7 £37,099 pa with potential to progress to £44,263 pa by annual increments on achieving designated skills and experienceAnnual Leave: 35 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: De Havilland Campus, Hatfield Main...

  • Lecturer in Languages

    3 months ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    Main duties and responsibilities The Lecturer in Languages will teach Spanish at a variety of levels on a range of Undergraduate and/or Postgraduate programmes (A1 to C1 of the Common European Framework of Reference for Languages). They will employ a range of pedagogic methods appropriate to lectures, seminars and sessions in both face-to face and...

  • Research Fellow in Financing Essentials and Debt

    4 weeks ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    FTE: 1 fte (working 37 hours per week) Salary: UH7 £37,099 pa with potential to progress to £44,263 pa by annual increments on achieving designated skills and experience Annual Leave: 35 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year Location: De Havilland Campus, Hatfield...

  • Pro Vice-chancellor Education and Student Experience

    3 months ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    **Job title**: Pro Vice-Chancellor Education and Student Experience**Job Reference**: IAUHG- With heritage in Britain’s pioneering aeronautical industry, the University of Hertfordshire has been an innovative force in education since the early 1950s. Today, we are a thriving community of more than 30,000 students and 3,000 staff, based across two vibrant...

  • Pro Vice-chancellor

    3 months ago

    Hatfield, United Kingdom University of Hertfordshire Full time

    Job title: Pro Vice-Chancellor (Research and Enterprise)- Job Reference: IAUHE- With heritage in Britain’s pioneering aeronautical industry, the University of Hertfordshire has been an innovative force in education since the early 1950s. Today, we are a thriving community of more than 30,000 students and 3,000 staff, based across two vibrant and inclusive...

  • Herts Award Coordinator

    2 months ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    Full Time Equivalent: 1.0fte (working 37 hours per week)Duration of Contract: PermanentSalary: UH6 £31,396 pa to £33,966 pa with potential to progress to £37,099pa by annual increments on achieving designated skills and experienceAnnual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between...

  • Digital Skills Developer

    2 months ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 fte (working 37 hours per week)Duration of Contract: PermanentSalary: UH7 £37,099 per annum to £40,521 pa with potential to progress to £44,263 pa by annual increments on achieving designated skills and experienceAnnual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and...

  • Research Fellow in the Digital Transformation of Third and Public Sector Organisations

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    Annual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: De Havilland Campus, HatfieldMain duties and responsibilitiesThe Research Fellow in the Digital Transformation of Third and Public Sector Organisations will be working with Professor Jyoti Choudrie to...